Senior Systems Engineer, Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC) marking a significant development in utility computing (UC). To spearhead this initiative we are actively seeking experienced senior systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services including EC2 S3 Dynamo Lambda and Bedrock exclusively for EU customers. For more information on ESC please check out our blog: responsibilities will encompass overseeing the launch of the ESC in 2025 working closely with global AWS teams and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders contributing to the enhancement of day-to-day operations and ensuring improvements in availability reliability latency performance and efficiency of the ESC. You will be required to occasionally participate in on-call rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS commitment to customer satisfaction and continual innovation.

Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS. Within AWS UC Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

Eligibility requirement
* Fluency in written and spoken English is required.
* Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
* Amazon will provide relocation support for successful applicants relocating within the European Union.
* Employees will participate in an On-Call rota.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- This role requires you to be a national of an EU member state
- Deep systems engineering experience working with hardware software networking operating systems
- Proficient scripting processes in a language such as Bash Python or Ruby
- Deep expertise in Linux and networking with proven ability to conduct advanced system diagnostics implement preventive measures and resolve complex technical issues that impact system performance reliability scalability and high availability across distributed software environments. Demonstrated success in root cause analysis performance optimization and implementing robust monitoring solutions to ensure seamless operation of mission-critical systems.
- Proficient leading the creation revision and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

- Experience leading complex cross-functional initiatives that align multiple teams and stakeholders across organizational boundaries.
- Ability to influence without direct authority.
- Experience mentoring and developing teams and engineers.
- Experience operating 24x7 high-availability distributed software applications and performance tuning software applications and optimizing fleet utilization.
- Experience supporting service in AWS or other cloud systems or services.
- Proficient with Infrastructure as Code (such as CDK CloudFormation Puppet Chef Ansible or similar).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.