Resource Management Infrastructure Projects Supervising Associate EY Global Delivery Services

Buenos Aires - Argentina

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Position Summary

Responsible for a portfolio of moderate projects or programs where operations process and technology enablement knowledge is required to develop solutions and solve business problems (i.e. increasing cost effectiveness minimizing statutory risks enhancing quality of services provided deploying new technology and/or processes etc.). Position may be responsible for planning executing or deploying moderate projects and/or programs. May have some resource and budget responsibility.

Essential Functions of the Job

Responsible for a portfolio of moderate projects including new technology/process deployments and continuous improvement initiatives

Creates and develops project/program scope and schedules. Plans and assigns resources to associated tasks and deliverables as appropriate. May participate in the development and management of the budget.

Develops and applies knowledge of resources communication and cost management to projects/programs.

Analyzes workflow of operations to identify well thought out suggestions for improvement

Facilitates solutions across projects/programs requiring ongoing working relationships. Examples may include identifying technology improvements and working to establish efficient processes across multiple groups

Understands and supports the project/program measurements including the ability to do effective process analysis report quality results and work with operations to drive improvements

Explains difficult issues and works to establish consensus; communicates issues and status reports to supervisor and/or stakeholders.

Provides input into the allocation of resources to meet changing project/program needs.

Develops procedures and coordinates activities within project/program team including possible vendor management. This may include working directly with suppliers both internal and external.

Acts as a peer advisor or mentor to other team members

Analytical/Decision Making Responsibilities

Responsible for moderate projects that require the ability to create and implement timelines related to project deliverables assign tasks and follow up on their completion and manage sponsor/customer expectations of the outcome of the deliverable.

Understands the firms business organizational structure and operations

Applies strong process and technology enablement knowledge to analyses and problem solving with moderate complexity

Monitors project/program plans to make certain that activities and deliverables are occurring as planned. Identifies points of contention for missed deliverables and creates strategy to mitigate shortfalls in the timeline that missed or unexpected deliverables may create.

Makes/Presents recommendations to mid to high level management on solutions and influences decisions

Manages own portfolio of work; delegates tasks as needed

Knowledge and Skills Requirements

In-depth experience and knowledge of project management practices and tools

Strong written and verbal communications skills

Ability to assert own ideas and influence others to gain support and commitment for shared projects

Proficient in Microsoft Office Suite (Word Excel PowerPoint) and Visio

Developing knowledge of change management principles

Strong presentation skills

Strong analytical skills to grasp complexities and perceive relationships among problems and issues

Ability to handle multiple demands and competing priorities

Supervision Responsibilities

Works independently with minimal guidance

Prioritizes own deadlines; delegates tasks to others

Escalates complex issues with recommendations to project sponsors and/or leadership

May provide coaching/development and direction to other less experienced team members

May provide daily supervision to team members including setting priorities and providing ongoing feedback.

Other Requirements

Working hours flexible work arrangements and time off may be limited during specific times or deadlines

Travel may be required pending business and project needs

Flexibility in working hours to accommodate multiple time zones as needed

Job Requirements

Education: Bachelors degree or equivalent work experience

Experience: 5-7 years of progressive work experience

Required Experience:

Position SummaryResponsible for a portfolio of moderate projects or programs where operations process and technology enablement knowledge is required to develop solutions and solve business problems (i.e. increasing cost effectiveness minimizing statutory risks enhancing quality of services provided...