Slot Attendant Part Time (Vanderpump LV)

Las Vegas, NV - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Description

The Slot Attendant is responsible for quickly and accurately performing fills and jackpots on machines as well as minor repairs. A Slot Attendant walks the casino floor making themselves available to assist customers and provide friendly courteous service at all times.

Responsibilities

Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guests slot entertainment experience by creating a fun high-energy environment through the celebration of slot wins and building players perception of luck
Displays attentive upbeat and enthusiastic behavior during each and every Moment of Truth interaction throughout the shift
Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives
Clearly communicates functionality of Slot Floor (i.e. Fast Cash - ticket in/ticket out)
Responds to the right customers in the right order for service requests including slot dispatch slot candle lights radio and customers while meeting or exceeding department service standards. Verifies and countersigns hand paid jackpots
Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority
Keeps slot areas clean secure and well maintained
Professional appearance excellent personal hygiene and phone etiquette is a must
Courteous friendly outgoing personality is essential
Good organization and communication skills required
Accuracy and diligence are necessary while working in a loud fast-paced environment. Constant public contact with frequent interruptions

Qualifications

One-year previous slot floor-person experience preferred
Must possess a high school diploma or equivalent
Must be able to mentally add subtract and multiply large amounts of money at a rapid and accurate pace
Possesses ability to understand and comply with company and departmental directives policies and procedures
Must possess excellent customer relations and communication skills both written and verbal
Must be willing to work any day of the week and any shift
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Gaming License NV

ADDITIONAL REQUIREMENTS

Requires some standing and walking continuously throughout the entire shift (typically 7 hours)
Must be able to tolerate secondary tobacco smoke. Must be able to keep pace with peak levels of business and customer demands. Must be able to lift 20 lbs. or more at any given time
Must be able to comply with all physical and mental requirements. (lift pull push and carry up to 100 pounds). Also able to bend stoop crouch kneel and twist.
Must be able to tolerate stressful situations and frequent interruptions. Also maintain accurate count and verify banks when necessary
Must be able to manage and solve any concerns and questions customers may have. Also should be able to speak read write and understand English. Maintain and tolerate areas containing secondhand smoke high noise levels bright lights and dust

DescriptionThe Slot Attendant is responsible for quickly and accurately performing fills and jackpots on machines as well as minor repairs. A Slot Attendant walks the casino floor making themselves available to assist customers and provide friendly courteous service at all times.ResponsibilitiesActi...

Description

Responsibilities

Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guests slot entertainment experience by creating a fun high-energy environment through the celebration of slot wins and building players perception of luck
Displays attentive upbeat and enthusiastic behavior during each and every Moment of Truth interaction throughout the shift
Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives
Clearly communicates functionality of Slot Floor (i.e. Fast Cash - ticket in/ticket out)
Responds to the right customers in the right order for service requests including slot dispatch slot candle lights radio and customers while meeting or exceeding department service standards. Verifies and countersigns hand paid jackpots
Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority
Keeps slot areas clean secure and well maintained
Professional appearance excellent personal hygiene and phone etiquette is a must
Courteous friendly outgoing personality is essential
Good organization and communication skills required
Accuracy and diligence are necessary while working in a loud fast-paced environment. Constant public contact with frequent interruptions

Qualifications

One-year previous slot floor-person experience preferred
Must possess a high school diploma or equivalent
Must be able to mentally add subtract and multiply large amounts of money at a rapid and accurate pace
Possesses ability to understand and comply with company and departmental directives policies and procedures
Must possess excellent customer relations and communication skills both written and verbal
Must be willing to work any day of the week and any shift
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Gaming License NV

ADDITIONAL REQUIREMENTS

Requires some standing and walking continuously throughout the entire shift (typically 7 hours)
Must be able to tolerate secondary tobacco smoke. Must be able to keep pace with peak levels of business and customer demands. Must be able to lift 20 lbs. or more at any given time
Must be able to comply with all physical and mental requirements. (lift pull push and carry up to 100 pounds). Also able to bend stoop crouch kneel and twist.
Must be able to tolerate stressful situations and frequent interruptions. Also maintain accurate count and verify banks when necessary
Must be able to manage and solve any concerns and questions customers may have. Also should be able to speak read write and understand English. Maintain and tolerate areas containing secondhand smoke high noise levels bright lights and dust

Key Skills

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About Company

Caesars Entertainment

The Cromwell is the Strip’s first and only, stand-alone boutique hotel and casino. The Cromwell features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai’s, The Cromwell redefined e the ... View more

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