3(16) Governance Operations Analyst

FuturePlan is the nations largest third-party administrator (TPA) of retirement plans partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm Ascensus. Our roots go back decades with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals 60 actuaries and one of the industrys largest in-house ERISA teams. Learn more at .

Position Summary

As a 3(16) Governance Operations Analyst you will support ERISA 3(16) fiduciary operations by reviewing how plans are administered against documented 3(16) procedures. Your primary responsibility is to evaluate whether established procedures are being followed in practice and when gaps areidentified recommendclearnext steps to bring plans into alignment. This role focuses on structured procedural reviews documentation alignment and governance support.

Procedural Review & Plan Evaluation

• Review assigned 3(16) plans to assess adherence to documented procedures and governance standards

• Evaluate whether day-to-day plan administration aligns with established 3(16) processes

• Identifygaps between documented procedures and actual execution

• Document review outcomes using established frameworks and templates

• Recommend practical next steps to address procedural gaps or inconsistencies

Governance & Documentation Support

• Maintainorganized records supporting procedural reviews and governance oversight

• Review and recommend updates to procedures to reflect operational practices

• Assistin keeping governance documentation currentaccurate and clearly written

• Support continuous improvement of procedural clarity and consistency across plans

Issue Tracking & Follow-Up

• Trackidentifiedprocedural gaps follow-up items and remediation actions

• Partner with internal stakeholders to confirm corrective steps have been completed

• Escalate material risks or unresolved issues to management as appropriate

Reporting & Collaboration

• Prepare summary reports and trackers related to procedural reviews and alignment status

• Assistwith trend identification related to recurring procedural gaps

• Serve as a resource for questions related to 3(16) procedures and governance expectations

• Collaborate with operations compliance and leadership teams as needed

Required Qualifications

• 1 to 3 years of experience in retirement operations compliance governance or a related field

• Bachelors degree in business or a related discipline or equivalent professional experience

• Strong attention to detail and ability to follow structured review standards

• Experience reviewing procedures workflows or documentation

• Clear written communication skills

• Proficiencyin Microsoft 365 (Excel Word Outlook Teams)

• Ability to work independently while collaborating effectively with others

Preferred Qualifications

• Exposure to ERISA or retirement plan administration

• Experience supporting procedural reviews or operational assessments

• Interest in governance fiduciary operations or process improvement

• Industry certifications such as QKA or CRPS are a plus but notrequired

How Success Is Measured

• Timely andaccuratecompletion of assigned procedural reviews

• Clear identification of procedural gaps and actionable recommendations

• Improved alignment between documented procedures and plan execution

• Well-maintained and current governance documentation

• Reduction in recurring procedural issues over time

For all virtual remote positions in order to ensure associates can effectively perform their job duties with no distractions we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building then a stronger connection is you are unsure of your internet speed please check with your service provider. Note: For call center roles specifically it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

We are proud to be an Equal Opportunity Employer

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