A4 Level Transfer Onboarding Pre-employment Support Social Security Scotland
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Do you have experience of working in a fast-paced team within a busy operational environment Are you passionate about driving continuous improvement and delivering against organisational service level agreements Do you pride yourself on your exceptional organisational and communication skills If so this role could be for you.
Based within the Colleague Experience team our Onboarding Pre-Employment Support role offers the unique opportunity to provide key support to colleagues when they join our organisation. As an Onboarding Pre-Employment Support you will play a vital role in ensuring that all pre-employment activities for incoming colleagues are completed accurately efficiently and in line with established guidelines and timelines. Whilst you will follow clear processes this role requires the ability to interpret and apply complex Civil Service recruitment policies with confidence and precision.
This is a fast-paced position required to support a high volume of new starters joining Social Security Scotland to deliver our new benefits. We need someone who has strong attention to detail and excellent time management skills to juggle a varied workload and meet tight deadlines. An ability to engage and manage both internal and external stakeholders confidently both verbally and in writing is also required to consistently deliver a first-class service.
Responsibilities
Responsibilities
- Work at pace to manage a busy candidate caseload over various recruitment campaigns at different stages.
- Update and maintain accurate records on all Team and business systems and trackers.
- Manage the pre-employment checks for specialist and nonstandard recruitment as and when required.
- Providing first line advice and guidance to hiring managers on policy/legislative requirements in relation to pre-employment.
- Providing candidate support via the recruitment helpline via the Storm Telephony System.
- Engage regularly with candidates to ensure appropriate paperwork is returned and ensuring they are onboarded in line with Baseline Personnel Security Standards (BPSS).
- Develop expertise in internal team systems and processes to contribute to the running and overall efficiency of the team.
- Maintain correct and up-to-date information following data protection guidance and handle sensitive and personal information in line with confidentiality rules.
- Providing admin support across the wider Strategic resourcing team.
Qualifications
Success Profiles
We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Please familiarise yourself with this framework by clicking on the following link:
Introduction - Success profiles: candidate guide - ()
For this opportunity the following Success Profile elements will be assessed:
Experience
- Experience of data processing including ensuring the accuracy in protecting personal data and handling sensitive information.
Behaviours
- Communicating and Influencing Level 1
Communicate purpose and direction with clarity integrity and enthusiasm. Respect the needs responses and opinions of others. - Delivering at Pace Level 1
Take responsibility for delivering timely and quality results with focus and drive.
You can find out more about Success Profiles Behaviours here.
How to apply
Please apply online providing a Supporting Statement (of no more than 750 words) detailing why youre interested in the role and providing evidence of how you demonstrate the Success Profiles noted above.
Please note that a CV is not required for this opportunity.
Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
If you are interested in this opportunity you should seek permission from your manager and C-band manager before applying on a level transfer basis. If successful in your application your release must be agreed by your line manager and C-band manager or relevant unit head.
Please note that the post is only open to individuals who have satisfactorily completed their probationary period.
Dates to Remember
Statement submitted by: 12:00 noon Thursday 16th May 2026
Informal chats: w/c 4th May 2026 via Teams. This may be subject to change.
Hybrid Working
We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location.
Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at .
If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via .
If you have any questions about the role please contact Paul Donnelly at
