Field Service Engineer Diagnostics & Life Science
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Job Summary
Job Title
Field Service Engineer - Diagnostics & Life Science
Location(s)
Barcelona Valencia ValenciaAbout Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists researchers and clinicians solve the worlds greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11000 colleagues from around the globe are vital to our success and the reason were able to push boundaries in pursuit of better human health.
Find your future at Revvity
PURPOSE
As a Field Service Engineer youll be the technical face of Revvity across Spain ensuring our cutting-edge diagnostic and life science instruments deliver maximum value to customers.
Your expertise will directly impact customer satisfaction instrument uptime and ultimately scientific breakthroughs in laboratories nationwide.
Collaborating closely with Sales Applications and Service teams across Europe youll contribute to Revvitys overall business performance and growth.
Based in Barcelona or Valencia with 50% travel throughout Spain youll combine technical excellence with customer partnership and teamwork to drive our service reputation and commercial success.
KEY RESPONSABILITIES
Technical Service Delivery
- Diagnose repair and maintain Revvitys Diagnostics and Life Sciences portfolio (immunoassay platforms LC/MS DNA extractors plate readers imaging systems liquid handling etc.) ensuring maximum uptime across Spanish territory.
- Execute preventive maintenance schedules and respond to service calls prioritizing critical customer needs.
- Manage and track technical escalations coordinating with European technical support and product specialists to ensure timely resolution
- Provide on-site technical training and troubleshooting support to optimize instrument performance.
Collaboration & Business Impact
- Partner with Sales Applications and European Service teams to drive customer satisfaction retention and growth opportunities.
- Share field insights with Product Management to support continuous improvement initiatives.
Operational & Administrative Excellence
- Manage spare parts inventory and complete all service documentation reports and expenses per SLA requirements.
- Maintain current technical documentation and ensure compliance with Quality Management System and safety standards.
- Align activities with departmental KPIs and performance targets.
REQUIRED QUALIFICATIONS & EXPERIENCE
Education
- Technical degree: Advanced Vocational Training (CFGS/FP Superior) or University degree in Electronics Biomedical Engineering Chemistry Biology or related field.
Experience
- Minimum 5 years in field service engineering with proven ability to independently resolve complex technical issues
- Hands-on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical research clinical academic)
- Track record of successful preventive and corrective maintenance on sophisticated technical equipment
- Advanced PC skills including Windows networking and laboratory information systems
Technical Skills
- Strong electronics background preferably in high-tech service environments.
- Understanding of analytical and clinical instrument applications.
- Experience with any Revvity portfolio instruments is a strong plus (immunoassay platforms LC/MS DNA extractors plate readers imaging systems liquid handling etc.).
Soft Skills & Languages
- Excellent communication and interpersonal skills with ability to interact professionally at all customer levels.
- Autonomous organized and rigorous with strong team collaboration mindset.
- Fluent Spanish andstrong English skills(able to communicate effectively in technical discussions write reports and collaborate with international teams); additional languages are a plus.
- Valid drivers license and willingness to travel 50% throughout Spain.
WHY JOIN REVVITY
- Competitive Package: Attractive salary performance bonus company car for business and personal use
- Comprehensive Benefits: Private health insurance life insurance and meal vouchers
- Career Growth: Continuous technical training certifications and clear progression paths in a global organization
- Best-in-Class Tools: Latest technology (laptop smartphone) and specialized service equipment
- Work-Life Balance: Flexible autonomous role based in Barcelona or Valencia with structured travel
- Make an Impact: Support scientific breakthroughs in diagnostics and life sciences across Spain
- Stable & Collaborative: Permanent position with a global leader and supportive European team culture
ABOUT REVVITY
Revvity is a global leader in life sciences and diagnostics dedicated to accelerating innovation for a healthier world. We provide cutting-edge solutions across drug discovery applied genomics food safety and clinical diagnostics to customers in over 190 countries. Our advanced technologies enable scientists researchers and healthcare professionals to make breakthrough discoveries that improve patient outcomes. Join a collaborative team where your technical expertise will directly contribute to scientific advances that matter.
Required Experience:
IC
Key Skills
About Company
Learn more about Revvity´s solutions for (automated) nucleic acid isolation from diverse sample materials based on the unique chemagic™ technology.
