Sales Assistant Part Time Milan Cusani
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Job Summary
Golden Goose is a journey of love and authenticity leading you to embrace your true self where tradition and innovation merge into timeless one-of-a-kind creations.
DESCRIPTION
We are looking for a passionate talent to build our customer experience.
MISSION
The Sales Assistant (Style Maker) introduces the client to the Golden world explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative an exceptional service and by fostering enduring relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist customers in expressing their personality trough their ideal dream looks playing a pivotal role in achieving the stores business objectives customer satisfaction and overall store success.
Engage actively in the sales process by providing comprehensive product insights recommending additional items and implementing up-selling and cross-selling strategies.
Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family embracing omnichannel practices leveraging digital tools and communication methods to ensure that customers receive updates recommendations and personalized offers.
Actively contribute to the overall store presentation maintaining appropriate visual display and store standards and ensuring that products are displayed accordingly with the brands image and standards.
Assist with store operational procedures including opening/closing inventory management and maintaining compliance with GDPR and health & safety standards
Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App Sales Force Xstore Stealth).
KEY REQUIREMENTS
Fluency in Italian and English. Additional language knowledge will be considered as a plus reflecting our commitment to a diverse and inclusive workforce
Minimum 1-3 years of relevant experience in luxury retail
Self-motivation with positive attitude and professional selling techniques
Good customers focus with strong presentation interpersonal and communication skills
Ability to monitor catch and understand the most relevant industry trends and good understanding of local market (online and offline)
Flexibility to adapt to the evolving needs of the business and our customers
Strong team player
Location: Milan
Part Time 20 h per week
: are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds experiences and people are at the heart of everything we do.
Required Experience:
Junior IC
