Regional Branch Manager
Kansas City, KS - USA
Job Summary
Regional Branch Manager
Our mission is to create exceptional experiences for our customers that help them achieve their dreams and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life.
Are you looking for a fulfilling career with a dynamic company culture growth opportunities and the chance to make a real impact At North American Savings Bank (NASB) we pride ourselves on delivering top-notch customer service and financial solutions to support our customers achieve their dreams whether its buying their first home or planning for retirement. We believe exceptional customer service starts with an outstanding work culture that rewards hard work provides the right tools for success and values a healthy happy team. With over 92 years of success and continued growth NASB is seeking new team members eager to grow with us!
Wearecurrently looking for a RegionalBranch Manager to join our Retail Bankingteam.
Job Summary
The Branch Sales Manager is responsible for driving sales growth customer acquisition and revenue performance across multiple retail bank branches. This role provides direct leadership to Branch Managers ensuring consistent execution of sales strategies exceptional customer experience and full compliance with banking regulations and internal policies. The Branch Sales Manager partners closely with operations risk and product teams to align business objectives and build high-performing branch sales organizations.
What you can expect to work on:
Sales Leadership & Performance
- Lead and execute sales strategies to achieve account growth deposit targets fee income and overall revenue goals.
- Translate corporate objectives into actionable branch-level plans.
- Monitor key performance indicators (KPIs) including sales production High Priority Customer Retention cross-sell ratios and customer growth.
- Identify sales gaps and performance trends; implement corrective action plans to drive results.
Branch Manager Leadership & Development
- Directly manage coach and develop Branch Managers to strengthen sales leadership capabilities and accountability.
- Conduct regular performance reviews goal-setting sessions and talent assessments.
- Build a strong internal talent pipeline through succession planning development plans and consistent coaching rhythms.
- Foster a performance-driven culture that emphasizes ethical sales practices and customer-centric behaviors.
Customer Experience & Community Engagement
- Ensure consistent delivery of exceptional customer experience across all branches.
- Promote relationship-based banking and deepen customer relationships through need-based sales conversations.
- Support Branch Managers in developing community outreach referral partnerships and local market presence.
- Communicate effectively across levels to align expectations priorities and outcomes.
- Develop strong understanding of local markets build relationships with community leaders and represent the Bank through community development and outreach.
Product Expertise and Training
- Maintain deep levels of knowledge on all Bank products and services.
- Design and lead product training initiatives to ensure consistent knowledge messaging and adoption across the organization.
- Act as the voice of the product by providing expert guidance and scalable training that drives alignment proficiency and performance.
- Responsible for managing and maintaining compliance with branch operations including training branch associates on changes to policies and procedures.
What you offer us:
- Bachelors degree in Business Finance or a related field (or equivalent experience).
- 5 years of progressive experience in retail banking or financial services.
- 3 years of multi-branch leadership or sales management experience.
- Demonstrated success in driving sales growth coaching leaders and managing performance.
- Strong understanding of retail banking products sales processes and regulatory requirements
- Experience leading Branch Managers or equivalent leadership roles.
- Proven ability to build and sustain high-performing sales cultures.
- Experience managing change initiatives across multiple locations.
- Strategic sales leadership and execution
- Coaching performance management and talent development
- Financial acumen and data-driven decision-making
- Strong communication and influence skills
- Customer experience and relationship management
- Risk awareness and compliance discipline
- Ability to travel regularly within the assigned district
- Primarily field-based with frequent travel to branch locations within the Kansas City Metro Area.
- May require occasional evening or weekend participation in community or business events.
- Credit and background checks will be required.
What we offer you:
NASB offers competitive compensation and excellent benefits packages including:
- Comprehensive health insurance (medical dental and vision coverage)
- 401(k) retirement plan with a 50% employer match on the first 6% of your contribution
- Generous paid time off (PTO) including 11 holidays your birthday and volunteer time
- Exclusive mortgage and banking benefits.
- Employee referral bonuses
- Internal training and development programs to help reach your career goals.
- This position will be based out of our Kansas City- 435 office with flexibility for remote work one to two days per week.
If you have any questions please contact .
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. The employer has the right to revise this job description at any time. North American Savings Bank (NASB) is an Equal Opportunity/Veterans/Disabled employer.
Required Experience:
Manager
Key Skills
About Company
North American Savings Bank (NASB) offers a full range of bank account and home loan products with competitive rates based in Kansas City, Missouri.