Acting Chief Operating Officer

About the role

Key responsibilities include but are not limited to:

• Lead the operational performance of selectability to ensure highquality personcentred service delivery across all regions
• Translate strategic plan into effective operational plans ensuring alignment with selectabilitys mission and community focus
• Oversee the delivery growth and continuous improvement of mental health NDIS Child and Family Care and community wellbeing programs
• Strengthen and streamline systems processes and workflows to enhance efficiency consistency and compliance
• Drive a culture of collaboration accountability safety and service excellence
• Ensure compliance with relevant legislation standards funding requirements and clinical/governance frameworks
• Lead and mentor operational leaders to build capability engagement and highperforming teams
• Manage organisational risk by implementing robust quality safety and governance practices
• Monitor operational KPIs and performance metrics using data to inform decisionmaking and drive improvement
• Support sustainable growth through service expansion resource planning and operational readiness
• Work closely with the CEO and executive team to shape organisational priorities and longterm strategy
• Build and maintain strong relationships with stakeholders including government agencies partners and community organisations

About you

To be successful in this position you will have:

• Persuasive written and excellent presentation skills
• Process improvement experience and ability to analyse information
• Be a team player
• An innovative and practical mindset with the ability to think outside the box
• Ensuring that all middle managers are provided with clear information relating to their areas of responsibility to support their development and move to full accountability
• Setting and meeting deadlines and providing accurate and timely information
• Compliance with all relevant policies and procedures standards statutory and contract provisions
• Stakeholder engagement both internally and externally

Role requirements

• Tertiary qualifications in a relevant field (highly desirable)
• Minimum of 5 years experience in a senior management position (highly desirable)
• Experience in presenting to the Board Committees Executive Management (desirable)
• Travel to selectability sites and external locations may be required from time to time
• Out of hours work may be required from time to time
• A Child Safety & Personal History Screening check
• A Positive Notice Working with Children (blue card) (or the ability to obtain)
• NDIS Worker Screening Clearance (or the ability to obtain)
• NDIS Worker Orientation Module Quality Safety & You completion certificate
• A current minimum P1 C class Queensland drivers licence

About the offer

This is an acting position based in Townsville to cover the role of Chief Operating Officer from 22 April 2026 to 5 May 2025.

We offer a range of benefits including:

• attractive salary
• Up to $15900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements
• Career pathways and opportunities for development
• Employee assistance program offering confidential counselling support for employees

Applying

If you are excited by this new and challenging opportunity please submit yourresumeand acover letterwhich clearly outlines why you would be suitable for this role.

If you would like more information please contact HR Officer Josh Cannon onor email

About us

selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety and residential aged care in the Lower Gulf.

If you would like to know more please visit our website.