Technical Service Specialist Diagnostics Belgium
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
About the organization
Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests. Our clients are hospitals reference labs blood banks and clinics. Our products offer automation convenience cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science helping to create the diagnostics industry.
The Technical Service Specialist is responsible for providing level one and two support to our customers on-site and by telephone. After an extensive period of training you will become a full member of the service team and you will participate in our duty system of Technical Services Specialist. You will execute this by handling (de)installations conducting repair and instrument hardware or software upgrades and you will also provide phone support and basic training to customers and Abbott Ambassadors. You operate in a service team where teamwork is important.
Major accountabilities
Support Abbott Ambassadors with first line service.
Provide level two services (complex service interventions).
Provide phone support at the Abbott Hotline (team rotation).
Schedule and perform planned maintenance activities.
Perform new customers and laboratory site inspections for new contract / tender preparations.
Schedule perform and document hardware and software updates.
Educational background and Work Experience
Bachelors degree in medical / electrical / mechanical or medical technology is preferred or significant working experience in a similar position.
Proven track record as a technical specialist or a field engineer in our industry or equivalent.
Successful engagement with customers specifically key stakeholders and lab staff.
English French Dutch
Excellent experience in use of analytical tools and software.
What can we offer you
We are in the business of advancement both in health solutions and in the lives and careers of our employees. Our work across the world and in many areas of healthcare provides a rich environment for our employees to explore career paths interests and opportunities.
In addition you can count on excellent primary and secondary benefits a positive working atmosphere a personal growth plan and extensive training and learning opportunities.
AN EQUAL OPPORTUNITY EMPLOYER - Abbott welcomes and encourages diversity in our workforce
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
Belgium > Wavre : Building P2
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
Key Skills
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
