Premium Club Server | Part-Time | Mortgage Matchup Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Premium Club Server is responsible for delivering high-quality food and beverage service in premium club environments. This role ensures exceptional guest experience through efficient attentive and professional service while maintaining company standards cleanliness and compliance with all food and alcohol regulations.

This role will pay an hourly rate of $17.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until July 3rd 2026

The Mortgage Matchup Center is in the heart of downtown Phoenix home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.

• Anticipate guest needs and deliver personalized service.
• Maintain full knowledge of menus specials and premium offerings.
• Resolve guest concerns or escalate to supervisor when needed.
• Take accurate food and beverage orders using POS systems.
• Deliver food and drinks in a timely and organized manner.
• Monitor guest tables and service areas continuously.
• Upsell premium items and specialty cocktails.
• Maintain cleanliness of service stations dining areas and side work areas.
• Follow all opening mid-event and closing side work duties.
• Keep work areas stocked with necessary supplies (napkins utensils condiments).
• Follow all local and state liquor laws and responsible alcohol service practices.
• Work closely with bartenders barbacks runners and supervisors.
• Support teammates to ensure overall club success.
• Communicate effectively in a fast-paced environment.
• Assist in other areas as needed during peak times.

• 12 years of serving experience in hospitality or high-volume environments preferred.
• Experience in premium service clubs or events is a plus.
• Strong communication and guest service skills.
• Ability to multitask and stay organized under pressure.
• Basic knowledge of food beverage and alcohol service standards.
• Must be able to work nights weekends and holidays.
• Able to carry heavy trays continuously throughout the day.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.