B1 Level Transfer Onboarding Advisor Social Security Scotland

Do you have strong attention to detail and the skills to communicate and manage relationships with a wide range of internal and external stakeholders Do you have experience of managing a team within an operational environment Are you passionate about delivering a fantastic experience to new and existing colleagues

We are looking for the right type of person who can lead the team through periods of high volume fast paced work that requires motivating the team to deliver with minimal margin for errors.

If this sounds like you and you are looking for a new role then based within the Colleague Experience team our Onboarding Advisor role could be just the role for you.

Responsibilities

• Managing the end-to-end colleague experience from pre-employment to onboarding to offboarding.
• Line management of the team responsible for processing candidates through pre-employment and onboarding.

• Completing the required pre-employment line manager checks to ensure that all the documentation is correct before candidates are processed for payroll.

• Collaborate with stakeholders to assess needs and coordinate any required reasonable adjustments in advance of new starters start dates.

• Maintaining effective communications and relationship management with Workplace Service Desk and Health & Safety teams throughout the onboarding process to support all our new entrants.

• Collaborating with and supporting Line Managers to navigate the Oracle HR system to ensure that payroll onboarding and offboarding activities are carried out correctly

• Supporting managers to navigate the Oracle HR system to ensure that payroll onboarding and offboarding activities are carried out correctly

• Managing sensitive candidate and colleague information in line with GDPR

• Delivering candidate and colleague information sessions which may have up to 100 attendees.

Success Profiles
We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Please familiarise yourself with this framework by clicking on the following link:

Introduction - Success profiles: candidate guide - ()

For this opportunity the following Success Profile elements will be assessed:

Experience

• Experience of managing a team of people within an operational environment.

Behaviours

• Communicating and Influencing (Level 2)
  Communicate purpose and direction with clarity integrity and enthusiasm. Respect the needs responses and opinions of others.

• Delivering at Pace (Level 2)
  Take responsibility for delivering timely and quality results with focus and drive.

You can find out more about Success Profiles Behaviours here

How to Apply
Please apply online providing a Supporting Statement (of no more than 750 words)detailing why youre interested in the role and evidence of how you demonstrate the Success Profile elements noted above.

Please note that a CV is not required for this opportunity.

Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

Please note that the post is only open to individuals who have satisfactorily completed their probationary period.

If you are interested in this opportunity you should seek permission from your manager and C-band manager before applying.

Dates to Remember (subject to change)
Statement submitted by: Thursday 16th April 2026 at 12 noon
Informal chats: w/c 4th May 2026

Hybrid Working
We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location.

Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at .

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via .

If you have any questions about the role please contact Paul Donnelly at .