Functional Specialist Auditor
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Job Summary
As a Functional Specialist Quality (FSQ) you will play a vital role in upholding and enhancing the quality standards of our assessment services. Reporting to the FSQ Team Manager you will be responsible for auditing Assessment Reports prepared by Functional Specialists ensuring they meet the rigorous standards set by our Clinical Governance Team and align with the PIP Assessment Guide (PIPAG).
Your expertise will support continuous improvement by providing constructive written feedback to aid the professional development of our Functional addition to quality assurance responsibilities you may also contribute through telephony virtual or face-to-face support activities. FSQs are also expected to complete a set number of assessments each month depending on their approval level (PA3 / PA4).
Job title:
Functional Specialist - AuditorJob Description:
What youll be doing
Maintain a comprehensive and topical understanding of the prevailing PIPAG and Clinical Guidance Notes emanating from the Clinical Governance Team pro-actively seeking clarity if required.
Quality check a specified volume of reports per day against the criteria determined and communicated by the in-house Clinical Governance Team based on their interpretation of the most topical PIPAG.
Provide if necessary constructive and impartial advice in the form of audit feedback to FS to enable them to amend and subsequently re-submit fit-for-purpose reports.
As part of the audit feedback process to recognise strengths in the written reports making specific reference in the feedback.
Provide constructive impartial and supportive advice to FSs who contact the telephone support lines ensuring that the content of the conversation is on every occasion accurately recorded in the appropriate section of CRM so FSQ colleagues can reference the interaction as part of any subsequent auditing which may be undertaken on the case discussed.
As part of their Quality Learning and Support process to alert the FSQTM where an emotional or clinical support requirement has been identified for a FS.
Ensure continuous full compliance with Capita Group and Local Online Mandatory Training (OMT) and Continuous Professional Development (CPD) modules. abiding to Capitas policies and procedures.
Maintain professional registration and Authority Approval and to act in accordance with the relevant UK Professional Code of Conduct being accountable for your own practice and professional actions at all times.
Contribute to clinical and service transformation including piloting new initiatives.
Undertake any other duties as required by the Business commensurate with the role.
Be clinically calibrated to the standards set by the CMO and Clinical Governance Mgt. Team
What were looking for
(Essential)
Experienced UK registered Health Professional with a minimum of 12 months post registration experience and current and unrestricted professional registration with any of the following bodies: GMC NMC HCPC.
Have current DWP PIP approval & maintain approved Functional Specialist status as awarded by DWP with no restrictions pending or in progress to professional registration and a minimum of 16 months experience as Functional Specialist.
Experience of clinical effectiveness quality assurance standards feedback peer review audit methodology and or impartial review
In-depth knowledge of the physiological pathological social and cultural issues which underpin the PIP assessment criteria and attention to detail
Oral and written proficiency to enable the writing of succinct audit feedback and discussion records on CRM listening carefully to others and ensuring dialogue is two-way recognising FS will have a range of experience and tenure.
Working understanding of clinical governance.
About HAAS
The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP). The purpose of the assessment is to understand how an illness or disability affects a persons daily life. After the assessment the DWP makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP by Capita.
Whats in it for you
A competitive basic salary of 41500.00
25 days holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more
Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology
Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform
Access to the Headspace app for you and up to 5 family or friends.
Unlock Your Potential with Capita
At Capita your career can take you wherever your ambition leads. Youll become part of a diverse network of talented forward-thinking professionals working across a wide range of disciplines and sectors. Were committed to your growth offering exciting opportunities to expand your skills explore new paths and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first always Fearless innovation Achieve together Everyone is valued
What we hope youll do next:
Choose Apply now to fill out our short application so that we can find out more about you.
Equal Opportunities
At Capita were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if youd like to discuss any adjustments you might need during your recruitment process. Please email or calland well get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process please email our Talent Acquisition team -
As part of our commitment to building an inclusive and diverse workforce we would particularly welcome applications from people who are from Black Asian and other ethnic minority backgrounds.
Location:
LondonUnited KingdomTime Type:
Full timeContract Type:
PermanentRequired Experience:
IC
Key Skills
About Company
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