Director Operations
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Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
As a Director of Operations you will contribute to the companys success by effectively directing all business within the San Antonio Austin and Mc Allen markets.
This includes employee development growth and profit objectives customer service hiring coaching and proper control of all payroll facility and operating expenses.
As the head of your region youll motivate mentor and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region.
Responsibilities
- Operational Leadership & Performance:
- Drive the operational financial and clinical performance of all dental offices within the region.
- Oversee day-to-day operations to ensure offices meet or exceed performance goals including patient volume revenue profitability and patient satisfaction.
- Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
- Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
- Team Development & Leadership:
- Lead mentor and develop a team of office leaders promoting a culture of accountability collaboration and continuous improvement.
- Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
- Foster an environment that encourages transparent communication teamwork and alignment with company values.
- Patient Care & Clinical Excellence:
- Partner with clinical teams to ensure high standards of patient care quality and compliance are consistently met
Qualifications
- Bachelors degree (preferred)
- At least three years of experience managing multiple practice/site locations (3) preferably in the Dental Industry
- Proven track record of year-over-year growth
- Proven track record of measurable successful customer service initiatives
- Ability to forecast and analyze business trends to maximize territory performance and profitability
- Ability to create and maintain a budget
- Travel within the required territory (5 days in the field).
Required Experience:
Director
Key Skills
About Company
Western Dental acquires Blue Hills Dental and it's offices located in Northern and SouthernCalifornia as part of the purchase from Guardian Life Insurance Company of America.
