Daytime Customer Assistance Representative DFW Airport
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support service customers and act as a rental back-up for our team.
Opening available at the following branch location:
DFW Airport at 2424 E 38th St Irving TX 75261
This is a full time position with a starting rate of pay $17.50/hour based on a 40 hour work week.
We offer a robust Benefits Package including but not limited to:
- Paid time off
- Employee discounts
- Retirement savings plan
- Extended Health Benefits (Medical Prescription Drug Dental and Vision)
- Life Insurance
- Training and development
- No Airport Clearance Required
Available Schedule:
- Sunday 9:00am-6:00pm
- Monday 9:00am-6:00pm
- Tuesday 9:00am-6:00pm
- Wednesday 9:00am-6:00pm
- Thursday 9:00am-6:00pm
- Friday OFF
- Saturday OFF
Enterprise Mobilityis a leading provider of mobility solutions owning andoperatingtheEnterprise Rent-A-CarNational Car RentalandAlamo Rent A Carbrands through its integrated global network ofindependent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rentalcarsharing truck rental fleet management retail car sales as well as travel management and other transportation services to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
- Provide a high level of customer service by assisting customers and assessing their rental needs in person
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns check-ins and exit kiosk transactions
- Understand and communicate rental terms and conditions vehicle features and other services
- May sell optional protection products upgrades fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Qualifications
- Must be at least 18 years of age
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Apart from religious observation must be available to work the following schedule as part of an operational shift bid including weekends nights and holidays: Sunday-Thursday 9:00am-6:00pm
Required Experience:
Unclear Seniority
Key Skills
About Company
What’s a career at Enterprise Mobility all about? It’s a simple idea that leads to amazing careers for those who choose Enterprise Mobility. Search jobs here.
