Welcome Home Housing Coordinator

• Permanent Full Time 35 Hours/week
• Location: Rosny Park Tasmania
• Salary: $88K Super NFP salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we stand together with anyone who needs us for as long as they need us. Find out moreabout usandour purpose.

Your Opportunity

Are you passionate about supporting people at pivotal moments in their lives Do you believe safe stable housing is the foundation for a better future This role is an opportunity to walk alongside people during their first six months in housing building trust stability and confidence for long-term success.

As a Welcome Home Housing Coordinator youll be at the forefront of an innovative housing initiative focused on early intervention relational care and tenant success. This role will deliver tenancy management and holistic support coordination to our new tenants using trauma-informed and person-led approach.

Your key responsibilities will be to:

• Build meaningful relationships with tenants during their critical first six months
• Collaborate with internal teams and external agencies to provide wraparound support
• Conduct tenancy sign ups and property inspections with a supportive approach
• Delivery tenancy education and connect tenants with support services
• Monitor rent and provide early intervention to prevent arrears
• Encourage tenant participation in community programs
• Prepare reports on tenancy outcomes arrears and program performances
• Handle feedbacks and complaints with a focus on empowerment and improvement

Requirements for Success

• Certificate IV in social housing or community services desirable
• Experience in community or social housing or similar sector desirable
• Strong understanding of challenges faced by the vulnerable communities
• Exceptional relationship building and communication skills
• Ability to manage competing priorities in a dynamic environment
• Strong conflict-resolution and problem-solving skills
• Highly organised and attention to detail
• Trauma-informed compassionate and person-centred approach
• Valid drivers license and WWCC

Before starting work with us you will need to undertake a national police history check qualifications referee checks and WWCC.

Your benefits

• Rewarding work every day you know youre making a real difference
• Not-for-profit salary packaging reducing your tax (details via AccessPay)
• Free external confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you