Enablement Program Administrator – Commercial Academy

Company Description

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View.

NIQ is an Advent International portfolio company with operations in more than 100 markets covering over 90% of the worlds population.

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About this Job

NIQ is building a Center of Revenue Enablement to simplify scale and modernize how commercial teams access content training and enablement resources. The Content Enablement Administrator plays a critical role in ensuring that sales and enablement content is organized governed current and easily discoverable across enablement platforms LMS and SharePoint hubs.

This role supports the Content Enablement and Revenue Enablement teams by managing content structure access workflows and operational hygienereducing friction for sellers and enabling scalable content delivery in support of the Commercial Academy GTM initiatives onboarding and priority enablement programs.

The ideal candidate is detail-oriented process-driven and comfortable working behind the scenes to ensure enablement systems run smoothly and consistently.

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Responsibilities

Content Administration & Governance

Administer sales and enablement content across enablement platforms LMS and SharePoint hubs

Maintain content structure taxonomy permissions and access controls

Support content lifecycle management including uploads updates archiving and retirement

Ensure content aligns with established governance standards and naming conventions

Enablement Platform & LMS Support

Support day-to-day administration of enablement platforms and learning systems

Assist with publishing tagging and organizing content for Commercial Academy pathways and enablement programs

Support basic platform configuration user access and troubleshooting

Partner with Enablement and IT teams to support platform adoption and usability

Operational Support & Coordination

Support Content Enablement Managers and Program Owners with operational tasks

Coordinate content handoffs reviews and approvals

Help manage content calendars and release schedules

Support audits of content coverage accuracy and usage

Measurement & Continuous Improvement

Monitor basic content usage and engagement metrics

Flag outdated duplicate or low-value content for review

Support continuous improvement by helping keep enablement environments clean current and intuitive

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Qualifications

Bachelors degree or equivalent experience

25 years experience in content administration enablement operations learning operations or similar roles

Strong attention to detail and process discipline

Comfort working with content management systems LMS tools and collaboration platforms (SharePoint experience preferred)

Strong organizational and communication skills

Ability to work effectively in a global matrixed environment

Experience supporting sales enablement or learning organizations is a plus

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Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

Yes

Employment Type :

Full-time