Luxury Customer Service Representative Travel
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
The Claros Travel is seeking a professional and customer-focused Luxury Customer Service Representative to join our growing remote this role you will help support clients by coordinating travel details managing reservations and ensuring every traveler receives a smooth and personalized experience.
This is a fully remote position ideal for someone who enjoys helping people communicating clearly and working in a fast-paced environment. You will play an important role in ensuring our clients receive exceptional service before during and after their travel experiences.
Responsibilities
- Provide friendly and professional customer support through phone email and online messaging
- Assist clients with leisure and luxury travel reservations itinerary updates and travel accommodations
- Communicate travel details documentation requirements and agency policies clearly
- Monitor reservations and bookings to ensure accuracy and timely updates
- Follow up with clients to confirm satisfaction and address any questions or concerns
- Resolve client inquiries with a solutions-oriented and customer-first approach
- Maintain organized records and update internal systems as needed
Qualifications
- Strong communication and interpersonal skills
- Previous customer service experience required (travel or hospitality experience preferred)
- Ability to work independently in a remote work environment
- Strong organizational skills and attention to detail
- Comfortable using computers booking systems and digital communication tools
- Interest in travel and delivering exceptional client experiences
Benefits
- 100% Remote position
- Flexible scheduling options
- Training and professional development opportunities
- Travel industry perks and discounts
- Supportive and collaborative team environment
Equal Opportunity Employer
The Claros Travel is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
