Technology Support Specialist

Tampa, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Berkeley Preparatory School - a school free of government interference located in beautiful Tampa Florida.

Founded in 1960 Berkeley Preparatory School is an independent co-educational Episcopal affiliatedcollege preparatory school with a current enrollment of 1460 students in grades Pre-K through 12. Notably the school operates completely free of interference from state and local governments. Employees at Berkeley are amongst the most well-compensated in the industry and are supported assiduously in tangible and intangible fact Berkeley was named a 2026 Top Workplace by the Tampa Bay Times.

At Berkeley we seek to educate the whole child by nurturing students intellectual emotional spiritual and physical development so they may attain their highest potential. We are committed to providing an inclusive and diverse learning community that develops the character of and a strong sense of social responsibility in each student.

Berkeley is located on a beautiful and well-equipped 86-acre campus consisting of 29 state-of-the-art buildings. Our proud mascot is the Buccaneer. Graduates are passionate well-rounded individuals who have learned the core values of discipline diligence and integrity while mastering a rigorous engaging curriculum and enjoying a myriad of co-curricular opportunities.

The tax advantages of living in Florida are significant and the Tampa Bay region offers an incomparable lifestyle replete with sunshine year-round outdoor activity and rich culture. Safe and easy to navigate Tampa Bay is a wonderful place to make a life.

Technology Support Specialist

Berkeley Preparatory School is looking for a Technology Support Specialist to join a collaborative and energetic IT team. This role works closely with students faculty and staff to ensure reliable access and efficient use of the schools technology resources. This position is essential for both network operations and endpoint support. The successful candidate will foster a team-oriented environment by providing daily technical assistance maintaining infrastructure and implementing ongoing improvements to the schools IT system.

Candidate will join a high-performing fast-paced team where clear communication and follow-through are valued and evident in daily work. This role provides the chance to work with a diverse school community while contributing to meaningful technology initiatives that support teaching and learning. The ideal candidate is proactive adaptable and eager to grow professionally while actively helping to improve the schools technology environment.

Responsibilities

Maintain a professional and supportive relationship with students parents faculty and staff providing assistance as needed
Provide technical support and training for end-user devices used by students and staff
Maintain strict confidentiality and protect user privacy
Assist the Network Manager in maintaining and optimizing network infrastructure including routers switches firewalls servers clocks cameras and wireless access points
Troubleshoot and resolve network-related issues for users and IT staff
Assist with the installation configuration and maintenance of network hardware and software
Monitor network performance and security and address issues proactively
Assist in the management configuration and support of Apple devices including MDM administration through JAMF
Collaborate with IT team members on network upgrades and improvements
Maintain accurate documentation of network configurations changes and procedures
Assist with managing user accounts permissions and access across on-premises and cloud systems
Support disaster recovery planning and execution for network systems
Document issues and resolutions using the departments ticketing system
Install configure maintain and troubleshoot peripherals such as printers scanners and audiovisual equipment
Support the technical setup and operation of academic events and performances
Stay current with industry trends and best practices in network administration
Perform other duties as assigned

Requirements

Strong problem-solving skills with the ability to analyze and resolve issues efficiently
Exceptional communication skills with the ability to clearly translate technical concepts for non-technical users and provide thorough follow-up through resolution
Maintains a flexible self-motivated collaborative team-first attitude and is willing to contribute wherever needed
Ability to manage multiple tasks and priorities simultaneously
Professional demeanor with a strong commitment to confidentiality
Experience with the JAMF mobile device management system
Understanding of network protocols technologies and standards
Experience supporting wireless networking
Experience supporting macOS iOS Windows and Linux systems
Experience supporting Microsoft Office Google Workspace and education-focused applications
Ability to recognize when to escalate issues appropriately
Commitment to continuous learning and professional development

Compensation and Benefits:

The appointment will begin June 15 2026 and is a full-time position with full benefits. The compensation package will be very competitive nationally and commensurate with experience degree attainment and the national independent school and college markets.

All inquiries and nominations are kept confidential.

Berkeley Preparatory School does not discriminate on the basis of age sex religion race color sexual orientation gender identity genetic information disability national or ancestral origin or any other status protected by law in the administration of its educational policies scholarship programs athletic programs and other School-administered programs or in the administration of its hiring and employment practices.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Required Experience:

Berkeley Preparatory School - a school free of government interference located in beautiful Tampa Florida.Founded in 1960 Berkeley Preparatory School is an independent co-educational Episcopal affiliatedcollege preparatory school with a current enrollment of 1460 students in grades Pre-K through 12....