Manager MiNT Core Reporting Support Engineer
Bethesda, MD - USA
Job Summary
Marriott has an exciting opportunity for a MiNT Core Reporting Support - Engineer on the Data & AI team. This role is part of the team focused on supporting our business intelligence (BI) platform MiNT - Marriott Intelligence. Appropriate candidates have a passion for data business intelligence (BI) emerging technologies and a strong drive for success.
In this role you will function as a MiNT Platform Engineer to oversee enhancements and daily operations of the MiNT portal. You will perform research analysis incident management DQ checks and monitoring on a range of data capabilities and products.
You will also work on defining rules tools and schools of the CoE Center of Excellence to guide various Pod teams
If you feel you are up for the challenge then please see further details below
CANDIDATE PROFILE
Education and Experience
Required:
- Bachelors degree in Computer Science Data Analytics or related discipline
- Minimum 5 years of experience in platform engineering Web and Business Intelligence technologies.
- Minimum 2 years of experience in the Metric Insights Tool.
- Proficiency in SQL ETL processes web technologies ReactJS and reporting tools (Power BI Tableau Cognos)
- Strong experience in Snowflake Snowflake Cortex and other AI technologies
- Strong understanding of data warehousing web technologies and business intelligence concepts
- Strong technical skills with proven ability to collaborate with Service Provider technical resources
- Ability to troubleshoot and resolve complex technical issues
- Strong communication skills
Preferred:
- Technology certifications in Snowflake and any BI tools
- Experience in agile software methodologies
Demonstrated ability to anticipate future data platform opportunities
CORE WORK ACTIVITIES
Technical Leadership
- Trains other team members and peers as appropriate
- Ability to work liaising with multiple teams to facilitate issue resolution
- Identifies opportunities to enhance the service delivery processes.
Delivering Technology
- Oversee daily operations and enhancements of MiNT core reporting systems
- Develop and maintain ETL pipelines for reporting data sources
- Ensure accuracy and availability of reporting data
- Provide technical support for reporting infrastructure issues
- Investigate failed reports refresh failures and query errors
- Participate in root cause analysis (RCA) calls
- Coordinate with SRE platform teams and vendors
- Document root causes workarounds and known errors
- Lead and participate in RCAs
- Track problem tickets and coordinate next steps with platform and vendor teams
IT Governance
- Follows all defined IT standards and processes (i.e. IT Governance SM&G Architecture etc.) and provides input for improvements to the appropriate process owners as needed
- Maintains a proper balance between business and operational risk
- Ability to assess when risks need to be escalated to the right channels.
- Follows the defined project management standards and processes
Service Provider Management
- Validates that Service Providers develop and manage respective aspects of a project plan including schedules deliverables and appropriate metrics.
- Makes short-term plans for the team to effectively utilize resources
- Monitors Service Provider outcomes
- Reviews estimates of work effort for the client project provided by Service Providers for accuracy
- Facilitates the timely resolution of service delivery problems and minimizes the impact on clients
MANAGEMENT COMPETENCIES
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| Generating Talent and Organizational Capability |
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| Learning and Applying Professional Expertise |
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At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more