JD - Technical Program Manager - UiPath
Location: REMOTE
Mode: Contract (6 Months)
Job Summary: -
This is what you will bring to the team: -
- 3 years of experience in project management & working for system integrators and/or global SI.
- 7 years relevant work experience in a customer-facing partner facing customer success account management or strategic consulting organization.
- Excellent client-facing and internal communication skills.
- Strong working knowledge of Microsoft Office.
- Successfully implemented at least three UiPath automation projects.
- Has exposure to coe setup.
- PMP / PRINCE II certification a plus.
- Experience using change management processes for dynamic professional services projects
- External customer-facing management experience a plus (including partners)
- Strong knowledge of the healthcare domain with a solid understanding of industry processes.
- Internal customer relationship management experience (i.e. sales pre-sales advisory services) a
Plus.
- Experience managing multiple workstream Agile Project Management & professional services
SOWs in parallel a plus.
- Self-motivated proactive team player with innovative ideas to inspire customer loyalty and
Adoption.
- Proven experience building strong internal and external relationships
- Previous experience with working with Automation Anywhere Blue Prism Open Span is a plus.
This is what you will : -
- Coordinate internal resources to deliver customer outcomes as sold
- Ensure all projects delivered within time scope quality and cost constraints
- Assist in definition of project success criteria and objectives involving relevant stakeholders and
ensuring technical feasibility and desired quality
- Ensure resource availability and allocation
- Develop detailed project plans to monitor and track progress
- Manage changes to the project scope project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Successfully manage the relationship with the client and all stakeholders
- Run manage & develop customer facing project status meetings as required.
- Create and maintain comprehensive project documentation
- Collaborate with project managers worldwide to improve PM efficiency
- Foster relationships with customers enabling future account sales
- Work collaboratively with the Professional Services Team Customer Engagement team and assist is the proper expectation of resources and timing.
- Internalize every aspect of the customer experience as it relates to delivery excellence.
- Assist in the development and/or review of SOWs MSAs and other related documentation
- Maintain high levels of customer/partner engagement with a focus on CSAT and NPS.
- Coordinate feedback and insight from customer engagements to improve the product delivery kits and overall customer experience.
- Continually work to identify develop and share new uses for UiPath.
- Identify best practice artifacts that can be packaged into delivery kits and shared with partners
- Help drive customer references and case studies.
JD - Technical Program Manager - UiPath Location: REMOTE Mode: Contract (6 Months) Job Summary: - This is what you will bring to the team: - 3 years of experience in project management & working for system integrators and/or global SI. 7 years relevant work experience in a customer-facing partne...
JD - Technical Program Manager - UiPath
Location: REMOTE
Mode: Contract (6 Months)
Job Summary: -
This is what you will bring to the team: -
- 3 years of experience in project management & working for system integrators and/or global SI.
- 7 years relevant work experience in a customer-facing partner facing customer success account management or strategic consulting organization.
- Excellent client-facing and internal communication skills.
- Strong working knowledge of Microsoft Office.
- Successfully implemented at least three UiPath automation projects.
- Has exposure to coe setup.
- PMP / PRINCE II certification a plus.
- Experience using change management processes for dynamic professional services projects
- External customer-facing management experience a plus (including partners)
- Strong knowledge of the healthcare domain with a solid understanding of industry processes.
- Internal customer relationship management experience (i.e. sales pre-sales advisory services) a
Plus.
- Experience managing multiple workstream Agile Project Management & professional services
SOWs in parallel a plus.
- Self-motivated proactive team player with innovative ideas to inspire customer loyalty and
Adoption.
- Proven experience building strong internal and external relationships
- Previous experience with working with Automation Anywhere Blue Prism Open Span is a plus.
This is what you will : -
- Coordinate internal resources to deliver customer outcomes as sold
- Ensure all projects delivered within time scope quality and cost constraints
- Assist in definition of project success criteria and objectives involving relevant stakeholders and
ensuring technical feasibility and desired quality
- Ensure resource availability and allocation
- Develop detailed project plans to monitor and track progress
- Manage changes to the project scope project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Successfully manage the relationship with the client and all stakeholders
- Run manage & develop customer facing project status meetings as required.
- Create and maintain comprehensive project documentation
- Collaborate with project managers worldwide to improve PM efficiency
- Foster relationships with customers enabling future account sales
- Work collaboratively with the Professional Services Team Customer Engagement team and assist is the proper expectation of resources and timing.
- Internalize every aspect of the customer experience as it relates to delivery excellence.
- Assist in the development and/or review of SOWs MSAs and other related documentation
- Maintain high levels of customer/partner engagement with a focus on CSAT and NPS.
- Coordinate feedback and insight from customer engagements to improve the product delivery kits and overall customer experience.
- Continually work to identify develop and share new uses for UiPath.
- Identify best practice artifacts that can be packaged into delivery kits and shared with partners
- Help drive customer references and case studies.
View more
View less