Technical Sales Support Administrator

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:
Title: Sales Support Administrator I (Digital Services / Project Migration)
Location: Charlotte NC 28217 (Onsite)
Duration: ASAP October (Contract)
Shift: 8:00 AM 5:00 PM
Pay Range: $30.00 - $40.00 Per hr on w2.
Type: 50% Technical Sales Support 50% Project Management

Position Overview

Seeking a Sales Support Administrator to support digital service initiatives focusing on customer platform migration and sales enablement. This role operates at the intersection of technical project delivery and customer engagement ensuring seamless migration from legacy systems to new cloud-based platforms while supporting business growth.

The ideal candidate is a self-starter and go-getter with strong ownership mindset capable of managing implementations engaging customers and collaborating cross-functionally.

Key Responsibilities

Customer Migration & Project Management (50%)

Lead end-to-end customer migration projects from legacy systems to new cloud platforms
Develop and manage project plans timelines milestones and risk mitigation strategies
Act as the primary customer point of contact throughout migration lifecycle
Coordinate with sales engineering and operations teams to ensure successful delivery
Monitor migration progress adoption and customer satisfaction metrics
Identify risks and proactively resolve technical or operational challenges
Provide weekly reporting forecasts and status updates

Sales Support & Customer Enablement (50%)

Support sales teams by communicating customer feedback order status and insights
Assist in positioning platform migration as business value to customers
Respond to customer inquiries and ensure high-quality service delivery
Collaborate with inside/outside sales for quotations order coordination and follow-ups
Contribute to sales reporting and monthly performance tracking

Required Qualifications

1 3 years of experience in sales support customer service or project coordination
Experience with software/platform implementation or customer migration projects
Strong technical aptitude (software platforms data migration integrations)
Excellent communication and customer-facing skills
Ability to manage multiple priorities in a fast-paced environment
Experience working in cross-functional / matrix organizations

Preferred Qualifications

Experience in digital transformation or cloud platform migrations
Background in technical sales or solution-based selling
Familiarity with automation SaaS platforms or connected infrastructure

Key Traits for Success

Self-starter with strong ownership mindset
Highly organized and detail-oriented
Strong problem-solving and critical thinking ability
Ability to balance technical delivery customer engagement

Interview Process

Resume screening required
1-hour in-person interview (Tuesday/Thursday preferred)

Job Description: Title: Sales Support Administrator I (Digital Services / Project Migration) Location: Charlotte NC 28217 (Onsite) Duration: ASAP October (Contract) Shift: 8:00 AM 5:00 PM Pay Range: $30.00 - $40.00 Per hr on w2. Type: 50% Technical Sales Support 50% Project Management Posi...