Banker, Business, Mzuzu Cluster

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profile Job Location:

Lilongwe - Malawi

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

To provide transactional support to the Banker in Enterprise Direct in servicing customers attending to basic customer queries and providing credit administration support.


Qualifications :

Minimum Qualification

  • First degree in relevant field of study (Accounting Finance Credit etc.)

Experience

  • 5-7 years experience in Banking.
  • Experience in sales and relationship management of clients.
  • Experience in customer service and business acumen.
  • Ability to drive profitability and build relationships or leverage from clients interactions and touch points. 
  • Proven successful track record in sales and service. 
  • Knowledge of the banks products services and digital platforms.
  • Knowledge of credit principles branch banking processes procedures policies and bank products and services

Key Responsibilities

  • Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers
  • Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc
  • Mine existing customer data to identify expansion and/or additional business opportunities
  • Identify opportunities to migrate top-end customers to Commercial Banking
  • Providing a central (information/ query handling) service point for a portfolio of Enterprise Direct customers
  • Ensure KYC documentation regulatory compliance and control is adhered to.
  • Participate and leverage of specific campaigns and marketing activities as required to achieve sales aspirations
  • Monitor daily excesses to ensure that client facilities are managed within the parameters set by Credit and make recommendations to Credit for temporary facilities where necessary

Additional Information :

Additional information

Behavioural Competencies:

  • Articulating Information
  • Documenting Facts
  • Embracing Change
  • Examining Information
  • Interacting with People
  • Interpreting Data
  • Producing Output

Technical Competencies:

  • Account Opening & Maintenance
  • Application & Submission Verification (Business Banking)
  • Banking Process & Procedures
  • Financial Analysis
  • Knowledge of Banking & Financial Service
  • Preparing Financial Statements
  • Risk Identification

Remote Work :

No


Employment Type :

Full-time

To provide transactional support to the Banker in Enterprise Direct in servicing customers attending to basic customer queries and providing credit administration support.Qualifications : Minimum QualificationFirst degree in relevant field of study (Accounting Finance Credit etc.)Experience5-7 year...
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About Company

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more

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