Banker, Business, Mzuzu Cluster
Job Summary
To provide transactional support to the Banker in Enterprise Direct in servicing customers attending to basic customer queries and providing credit administration support.
Qualifications :
Minimum Qualification
- First degree in relevant field of study (Accounting Finance Credit etc.)
Experience
- 5-7 years experience in Banking.
- Experience in sales and relationship management of clients.
- Experience in customer service and business acumen.
- Ability to drive profitability and build relationships or leverage from clients interactions and touch points.
- Proven successful track record in sales and service.
- Knowledge of the banks products services and digital platforms.
- Knowledge of credit principles branch banking processes procedures policies and bank products and services
Key Responsibilities
- Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers
- Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc
- Mine existing customer data to identify expansion and/or additional business opportunities
- Identify opportunities to migrate top-end customers to Commercial Banking
- Providing a central (information/ query handling) service point for a portfolio of Enterprise Direct customers
- Ensure KYC documentation regulatory compliance and control is adhered to.
- Participate and leverage of specific campaigns and marketing activities as required to achieve sales aspirations
- Monitor daily excesses to ensure that client facilities are managed within the parameters set by Credit and make recommendations to Credit for temporary facilities where necessary
Additional Information :
Additional information
Behavioural Competencies:
- Articulating Information
- Documenting Facts
- Embracing Change
- Examining Information
- Interacting with People
- Interpreting Data
- Producing Output
Technical Competencies:
- Account Opening & Maintenance
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Financial Analysis
- Knowledge of Banking & Financial Service
- Preparing Financial Statements
- Risk Identification
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more