Manager for Academic Support Services

Gainesville, FL - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Classification Title:	MGR Academic Support Services
Classification Minimum Requirements:	Bachelors degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
Job Description:	Establishes and implements operational goals that supports the universitys coordinated efforts to coordinate community-based learning service-learning volunteerism and leadership engagement. Works with leadership in the Brown Center for Leadership & Service to participate in departmental administrative functions ensuring alignment with national standards compliance expectations and best practices efforts for the institution. Serves as the system administrator and a link between campus in the management of the Gators for Good Network. Works to support the expansion of student faculty and community partners involvement in service and engaged learning activities. Ensures effective system structures curricular and co-curricular program integrations and data reporting with university platforms. Oversees the collection validation and submission of Community-Based Learning data for inclusion on the Gator Experience Record (GER) ensuring adherence to established governance structures and data standards. Develops stakeholder-specific training guides and support materials to ensure effective platform utilization for value. Coordinates system updates troubleshooting and ongoing technical support in collaboration with internal and external partners monitoring system performance and engagement data to identify opportunities for continuous improvement. (35%) Provides individual and group student success and support coaching services to University of Florida undergraduate graduate and professional students from all majors and colleges. Facilitate service learning and leadership development workshops presentations and outreach opportunities associated with the assigned goals and tools related to the departments strategic priorities. Works to solve complex issues online and in-person for departmental administrative functions. Engages with campus partners (i.e. alumni staff faculty employers families) to promote student success interventions world readiness and leadership development programming. Use existing foundational departmental and marketing resources for customization of programs and initiatives as needed . Collaborates across campus partners to strengthen pathways for students interested in community engagement and service ensuring coordinated delivery and measurable impact. (25%) Serves as a point of contact for faculty and staff in the Division portfolio and campus to support initiatives to aid student success departmental goals experiential learning professional development engagements and post-graduation outcomes. This support includes outreach presentations workshops office support hours and other efforts. Creates internal resources and delivers training that equips faculty and staff to effectively integrate assigned initiatives into programs workshops and 1:1 engagement. Builds relationships and creates connections across departments to advance the universitys overall mission. Maintains regular communication with portfolio partners and across the ecosystem through appropriate channels and attends meetings with staff at all levels for the exchange of information and integration into programs and services. Establishes internal best practices and support to students faculty staff and other stakeholders and recommends system enhancements based on data and user feedback. (20%) Tracks data and reporting related to job functions and engagement responsibilities. Maintains and exchanges quantitative and qualitative data for assessment reporting usage service participation and reporting purposes to demonstrate impact for departments. Creates regular reporting structures and summaries to highlight trends identify opportunities for improvement and support decision-making for leadership. Maintains up-to-date knowledge of community engagement service learning and leadership development trends and best practices. Leads the management and submission of service learning leadership and volunteerism data for departmental institutional reporting. Directs work of indirect and direct reports. Supports the universitys visibility and impact. Manages vendor relationships for assigned technologies ensuring proper implementation of system updates monitoring system health and promoting data-informed usage best practices. (15%) Performs other administrative duties as assigned by the Director and higher authorities in the department and departmental sessions staff meetings and one-on-one supervision meetings to ensure clear communication with colleagues and supervisors. Support department portfolio and/or division-wide all-hands-on-deck events committees and programs. Lives out unit and institutional values in all aspects of job function. (5%)
Expected Salary:	$54000.00
Required Qualifications:	Bachelors degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
Preferred:	Masters degree in student affairs higher education marketing volunteering management counseling or related field. Knowledge Understanding of university state and federal regulations Strong interpersonal communication (written and verbal) and leadership skills. Knowledge of theoretical foundation in the principles and practices of the community engagement experiential learning volunteer and database management experiences. Demonstrated implementation of strategy and long-term planning. Demonstrated proactive collaborative timely effective and compassionate work style. The successful candidate will work well with a team campus and external partners as well as autonomously. Good presentation skills listening skills helping skills relationship management and program development. Abilities Demonstrated ability to handle multiple projects or tasks simultaneously. Demonstrated ability to build and maintain meaningful collaborations. Ability to understand and apply applicable best practices related to program design first generation student experience low-income student support and student persistence/success. Experience working with different stakeholder groups. Education and expertise in technology database management data analytics and operational effectiveness. COMPETENCIES Operational Functions Planning: Tactical Strategic Process Management Problem Solving Effective Communications Managing Multiple Priorities Analytical Thinking Project Management Teamwork Interpersonal Relationships Collaboration Execution
Special Instructions to Applicants:	In order to be considered you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:	No

Required Experience:

Manager

Classification Title:MGR Academic Support ServicesClassification Minimum Requirements:Bachelors degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.Job Description:Establishes and implements operational goals that supports the ...

Classification Title:	MGR Academic Support Services
Classification Minimum Requirements:	Bachelors degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
Job Description:	Establishes and implements operational goals that supports the universitys coordinated efforts to coordinate community-based learning service-learning volunteerism and leadership engagement. Works with leadership in the Brown Center for Leadership & Service to participate in departmental administrative functions ensuring alignment with national standards compliance expectations and best practices efforts for the institution. Serves as the system administrator and a link between campus in the management of the Gators for Good Network. Works to support the expansion of student faculty and community partners involvement in service and engaged learning activities. Ensures effective system structures curricular and co-curricular program integrations and data reporting with university platforms. Oversees the collection validation and submission of Community-Based Learning data for inclusion on the Gator Experience Record (GER) ensuring adherence to established governance structures and data standards. Develops stakeholder-specific training guides and support materials to ensure effective platform utilization for value. Coordinates system updates troubleshooting and ongoing technical support in collaboration with internal and external partners monitoring system performance and engagement data to identify opportunities for continuous improvement. (35%) Provides individual and group student success and support coaching services to University of Florida undergraduate graduate and professional students from all majors and colleges. Facilitate service learning and leadership development workshops presentations and outreach opportunities associated with the assigned goals and tools related to the departments strategic priorities. Works to solve complex issues online and in-person for departmental administrative functions. Engages with campus partners (i.e. alumni staff faculty employers families) to promote student success interventions world readiness and leadership development programming. Use existing foundational departmental and marketing resources for customization of programs and initiatives as needed . Collaborates across campus partners to strengthen pathways for students interested in community engagement and service ensuring coordinated delivery and measurable impact. (25%) Serves as a point of contact for faculty and staff in the Division portfolio and campus to support initiatives to aid student success departmental goals experiential learning professional development engagements and post-graduation outcomes. This support includes outreach presentations workshops office support hours and other efforts. Creates internal resources and delivers training that equips faculty and staff to effectively integrate assigned initiatives into programs workshops and 1:1 engagement. Builds relationships and creates connections across departments to advance the universitys overall mission. Maintains regular communication with portfolio partners and across the ecosystem through appropriate channels and attends meetings with staff at all levels for the exchange of information and integration into programs and services. Establishes internal best practices and support to students faculty staff and other stakeholders and recommends system enhancements based on data and user feedback. (20%) Tracks data and reporting related to job functions and engagement responsibilities. Maintains and exchanges quantitative and qualitative data for assessment reporting usage service participation and reporting purposes to demonstrate impact for departments. Creates regular reporting structures and summaries to highlight trends identify opportunities for improvement and support decision-making for leadership. Maintains up-to-date knowledge of community engagement service learning and leadership development trends and best practices. Leads the management and submission of service learning leadership and volunteerism data for departmental institutional reporting. Directs work of indirect and direct reports. Supports the universitys visibility and impact. Manages vendor relationships for assigned technologies ensuring proper implementation of system updates monitoring system health and promoting data-informed usage best practices. (15%) Performs other administrative duties as assigned by the Director and higher authorities in the department and departmental sessions staff meetings and one-on-one supervision meetings to ensure clear communication with colleagues and supervisors. Support department portfolio and/or division-wide all-hands-on-deck events committees and programs. Lives out unit and institutional values in all aspects of job function. (5%)
Expected Salary:	$54000.00
Required Qualifications:	Bachelors degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.
Preferred:	Masters degree in student affairs higher education marketing volunteering management counseling or related field. Knowledge Understanding of university state and federal regulations Strong interpersonal communication (written and verbal) and leadership skills. Knowledge of theoretical foundation in the principles and practices of the community engagement experiential learning volunteer and database management experiences. Demonstrated implementation of strategy and long-term planning. Demonstrated proactive collaborative timely effective and compassionate work style. The successful candidate will work well with a team campus and external partners as well as autonomously. Good presentation skills listening skills helping skills relationship management and program development. Abilities Demonstrated ability to handle multiple projects or tasks simultaneously. Demonstrated ability to build and maintain meaningful collaborations. Ability to understand and apply applicable best practices related to program design first generation student experience low-income student support and student persistence/success. Experience working with different stakeholder groups. Education and expertise in technology database management data analytics and operational effectiveness. COMPETENCIES Operational Functions Planning: Tactical Strategic Process Management Problem Solving Effective Communications Managing Multiple Priorities Analytical Thinking Project Management Teamwork Interpersonal Relationships Collaboration Execution
Special Instructions to Applicants:	In order to be considered you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:	No