Seasonal Customer Experience Representative Houghton Airport CMX
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Job Location:
Houghton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towardour shared vision to be the worlds best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior friendly and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Opening available at the following branch location:
Houghton Airport: 23810 Airpark Blvd Calumet MI 49913.
This is a seasonal position with a starting rate of pay $16.00/ hour.
The seasonal window starts May 2026 and will end on or before October 31 2026 and cannot exceed 180 days.
Schedule:
- Sunday: 11am - 8pm
- Monday: 11am - 8pm
- Tuesday: 11am - 8pm
- Wednesday: 11am - 8pm
- Thursday:Off
- Friday:Off
- Saturday:Off
or
- Sunday: Off
- Monday: 11am - 8pm
- Tuesday: 11am - 8pm
- Wednesday:11am - 8pm
- Thursday: 11am - 8pm
- Friday: 11am - 8pm
- Saturday:Off
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
- Meet and greet customers in a professional friendly and timely manner
- Provide superior efficient customer service by understanding and communicating rental terms and conditions vehicle features and other services
- Use Company approved sales and service techniques to determine customer needs and offer optional protection products upgrades fuel options and other additional equipment
- Offer additional customer assistance by offering directions maps local area information and appropriate service information
- Answer incoming calls for reservations rate quotes general questions and answers provide information and resolution for customers other branches and other vendors
- Place outgoing calls for callback management and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills pursue on the job training and development opportunities and any company sponsored classroom training
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- High School Diploma or G.E.D. required
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a minimum of 1 year of customer service or sales experience in retail guest services or administrative support
- Must be at least 18 years old
- This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being eligible to re-apply
Required Experience:
Unclear Seniority
Key Skills
About Company
What’s a career at Enterprise Mobility all about? It’s a simple idea that leads to amazing careers for those who choose Enterprise Mobility. Search jobs here.
