Functional Consultant Customer Support (Func)
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Job Summary
About the Team
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE valuesFairness Openness Respect Teamwork and Executionwhich guide all our interactions with employees customers partners and stakeholders. Because in our mission to be the contract intelligence platform of the world we believe how we get there is as important as the destination.
Icertis Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race color religion gender identity or expression sex sexual orientation national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws. Icertis Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to or get in touch with your recruiter.
Responsibilities
- Drive execution of ICERTIS product implementations for enterprise customers across industries in accordance with ICERTIS implementation methodology within the bounds of agreed scope schedule and effort.
- Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives.
- Drive requirement gathering functional design and work closely with Engineering. Quality Assurance and Support across multiple engagements.
- Own system configuration and deployment activities across multiple engagements.
- Contribute towards internal consulting capability building within the Professional Services group.
Qualifications
- 2 years prior experience in implementing Contract Management/Supply Chain applications is preferred.
- Experience in at least 3 full life cycle enterprise application implementations as a functional consultant responsible for requirements gathering functional design and system configuration.
- Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective actions in achieving stated objectives.
- Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage.
- Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.
Required Experience:
Contract
Key Skills
About Company
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. ... View more
