Elvarex Customer Service Representative
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative
Who We Are
Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm Sweden and North American headquarters in Philadelphia PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene Consumer Goods and Health & Medical Solutions.
Working at Essity is not just a career; it is a chance to directly make the world a healthier more hygienic and safer place. With impactful innovations coupled with sustainable solutions we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.
About the Role
Essity Health and Medical Solutions / is looking for an experienced Customer Service Representative who will foster strong customer relationships encouraging positive retention. Provides superior service as the single point of contact for servicing accounts educating customers handling complaints and distribution of Lymphology orders. .
The ideal candidate should live in Charlotte NC.
Were looking for people who embody our values arent afraid to challenge innovate experiment and move at a fast pace. Were always looking for ways to improve our products and ourselves. If this is you wed love to talk.
What You Will Do
- Interacts with customers via telephone and other media (internet fax e-mail US Mail etc.).
- Creates pleasant and professional environment to promote positive interaction with both internal and external customers.
- Enters custom product orders (measurements options etc.) in compliance with HIPAA regulations
- verifies product description quantity shipping and billing information via computer based applications (SAP P19 SAP P14 et al).
- Verifies accuracy of orders and contacts customers as required to ensure customer needs in an efficient manner.
Who You Are
- Two year degree or equivalent work experience required
- SAP experience beneficial
- PC application experience (word processing spreadsheet e-mail and database applications)
- One year prior experience in BSN customer service beneficial
- Typing 50 WPM with 98% accuracy
- Proficient in 10 key entry operation
- Excellent communication skills verbal and written
About Our DEI Culture
Guided by our Beliefs & Behavior our culture is the foundation that connects our history with our future. At Essity care collaboration and inclusion are more than buzzwords they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life DEI is in our core.
As we work in diverse teams across geographies cultures and professional areas inclusive leadership is something we expect from ourselves and each our leadership platform we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.
What We Can Offer You
At Essity we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Competitive annual salary annual incentive bonus benefits
Pay offered may vary depending on multiple individualized factors such as knowledge skills and experience.
Along with competitive pay you will be eligible for the following benefits:
- United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
- Wellness program provided through Rally
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match and annual employer base contribution
- Company paid Basic Life AD&D short-term and long-term disability insurance
- Employee Assistance Program
- PTO offering with Paid Holidays
- Voluntary benefits to include: critical illness hospital indemnity and accident insurance
- Employee discounts program
- Scholarship program for children of Essity employees.
Collaborative and Caring Culture Empowerment & Engaged People Work with Impact and A Powerful Purpose Individual Learning & Career Growth Health & Safety Priority Sustainable Value Together Innovation Sustainable Working Life Competitive Total Rewards
Additional Information
The Company is committed to equalemployment opportunity and providingreasonable accommodations to qualifiedcandidates and employees pursuant toapplicable law. We value and encouragediversity and solicit applications from allqualified applicants without regard to racecolor gender sex age religion creednational origin ancestry citizenship maritalstatus sexual orientation physical or mentaldisability medical condition military andveteran status gender identity or expressiongenetic information or any othercharacteristic protected by federal state orlocal law.
If you require reasonableaccommodation as part of the applicationprocessplease contact
Together we are improving lives every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier more hygienic and safer place. With impactful innovations coupled with sustainable solutions we strive to reach more people every year with the necessary and essential solutions for well-being.
Application End Date:
Job Requisition ID:
Essity260535Required Experience:
Unclear Seniority
Key Skills
About Company
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-be ... View more
