Onsite Support Engineer (JB5996)
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Onsite Support Engineer (JB5996)
Location: Kempton Park Johannesburg
Salary: R25 000 per month CTC
Duration: Permanent
Employment Type: Full-Time
Join a dynamic Managed Services Provider that keeps its clients IT environments running at their best. This is an environment where no two days look the same problem-solving is second nature and your technical skills genuinely make a difference for the businesses you support.
As the On-Site Support Engineer you will be the go-to technical expert on the ground providing hands-on support to end-users maintaining network infrastructure and keeping everything running smoothly across the client environment. You will manage documentation coordinate with third-party vendors and play an active role in IT projects and system upgrades. After-hours standby forms part of the role on a rotational basis.
Minimum Requirements
At least 3 years of experience in a technical support role preferably within an enterprise environment
Experience with Microsoft Windows Server Microsoft Exchange Active Directory and Microsoft Office applications
Solid understanding of networking concepts including TCP/IP DNS DHCP VPN VLANs and wireless networking
A degree or diploma in Computer Science Information Technology or a related field is preferred
Relevant certifications such as CompTIA A Network MCSE CCNA or equivalent are highly desirable
A valid drivers license and reliable personal transport
Key Responsibilities
Provide on-site and remote technical support to end-users
Troubleshoot and resolve hardware software and network issues
Maintain and manage network infrastructure including switches routers firewalls and wireless access points
Manage documentation such as system configurations network diagrams and user manuals
Liaise with third-party vendors for hardware repairs software updates and technical support
Ensure compliance with IT policies procedures and security standards
Participate in IT projects including system upgrades and new software deployments
Monitor and maintain backup and disaster recovery procedures
Participate in after-hours standby on a rotational basis
Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcome with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement duties may adjust for client needs.
Fair process: Fair assessment only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client.
Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying confirmation of receipt for a specific advert is given. If no confirmation is received you must verify with Kontak Recruitment.
Required Experience:
IC
Key Skills
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