Trainee Service Desk Technician
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Kinetic IT has upcoming opportunities in our Traineeship program. Not a techy Not to worry!
This is the ideal opportunity for people who come from non-technical backgrounds. Kinetic ITs traineeship will see you learn the basics fundamentals of IT through completing a Certificate III in Information Technology complemented with on-the-job work experience with our amazing teams!
About the OPPORTUNITY:
You will be guided in providing customer service and support via phone and internal tickets for troubleshooting IT related issues playing a part in delivering Kinetic ITs award-winning customer service.
- Get paid to study and learn on the job!
- Gain Certificate III in Information Technology
- Work location: Boorloo/Perth and Walyalup/Fremantle based offices.
- Education: In-house learning via Integrity Business College
Working with kinetic it we will teach you to:
- Confidently manage your tasks escalating incidents and requests.
- Record accurate data entry of incident notes and interactions.
- Communicate within the wider team for assistance and sharing of knowledge.
THE KINETIC IT DIFFERENCE
At Kinetic IT we are proud to be a 100% Australian owned organisation dedicated to delivering exceptional service that exceeds customer expectations. With 1400 amazing crew across Australia we recognise that our people are at the core of our success - thats why we make maintaining our values and culture a priority.
Working with kinetic it heres what you can expect
- A dedicated Mentoring Program to support you throughout your traineeship journey and beyond.
- Belonging a hub dedicated to promote and support a culture of inclusivity
- Deadly Mob @ KIT is Kinetic ITs Affinity Group for Indigenous & Torres Strait Islander crew and allies.
- Women @ KIT is a space where women and allies within our organisation can come together support one another and champion diversity and inclusion
- Rainbow @ KIT represents and amplifies LGBTQIA voices aiming to foster inclusivity pride equality visibility and respect for the community and their allies.
- Veterans @ KIT is Kinetic ITs Affinity Group for the Veteran Community
- Training & Development Opportunities
- Rewarding environment with regular social events
Keen to get involved Youll just need some of the following:
- Ability to balance study and work
- Strong verbal and written communication skills
- A desire to kickstart your career in an ever-growing industry
- Keen to work in a structured team environment.
HOW TO APPLY
Check out who we are at . If you think were your kind of company click here to apply. You can also send your CV direct to quoting Traineeship WA 2025.
Required Experience:
Intern
Key Skills
About Company
An Australian-owned IT service provider of adaptive technology solutions, harnessing human intelligence & driving meaningful change across organisations.
