Engagement Manager, Tech
Job Summary
Job Overview
Provides expert level commercial solutions support. Ensures financial performance of assigned customer segment for all technology solutions. Establishes IQVIA credibility as a provider of commercial enterprise-wide technology solutions. Drives large-scale customized deals across the Tech & Services portfolio. Can be aligned to a business unit or globally and be shared by geography team or region.
Essential Functions
Spends at least 50% of his/her time on customer segment.
Accountability for large-scale multi-country technology implementations (CSAT & Profitability).
Sets strategic client/segment agenda and drive global account planning to achieve financial and non-financial targets.
Builds broadens and deepens strategic client relationships within the accounts in the defined (through sell deliver).
Ensures alignment and coordination between the different IQVIA/client touch points; ensures client insight is shared internally.
Responsible for segment and account-level mapping of all commercial stakeholders including their needs and priorities.
Creates annual segment/account plans with financial targets and clear roadmap for achieving targets.
Maintains a database of intelligence on competitor activity and strategy within the account.
Provides regular cadence with all aligned members of the customer/segment account.
Qualifications
Bachelors Degree required
Seven (7) years relevant sales/service or marketing experience required
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
Required Experience:
Manager
Key Skills
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more