Shop & Station Agent
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Flix (knows as FlixBus) is a tech driven mobility provider aiming to make travel more accessible sustainable and affordable.
As a Shop & Station Agent at Flix you will make a direct impact by supporting travelers at our new FlixShop in Edinburgh Bus Station managing station operations and promoting our green mobility mission.
Be a part of our new operations team in Edinburgh driving the opening of our first UK travel shop where we help thousands of people travel smart and sustainably every day. Youll be part of the local frontline team ensuring our passengers enjoy a smooth friendly and professional travel experience
About the Role
- Welcome and guide passengers at the Edinburgh FlixBus shop and Edinburgh Bus Station
- Support travelers with personalised travel advice and promote FlixBus products and services
- Perform ticket checks check-ins and coordinate smooth departures with drivers
- Assist passengers during disruptions by providing timely updates and practical solutions
- Monitor and report operational issues such as delays competitor activity or customer feedback
- Manage ticket sales refunds and daily cash handling in the Flix Shop
- Use digital tools (apps tablets) to support efficient station operations and communication
About You
- 2 years of experience in customer-facing roles (transport hospitality retail tourism etc.)
- Fluent in English; additional languages are a plus
- Strong communication and interpersonal skills with a friendly supportive presence
- Comfortable using digital tools to manage daytoday station tasks
- Resilient under pressure and able to remain professional in challenging situations
- Flexible to work rotating shifts MondaySunday between 07:00 and 00:00
- Proactive motivated and eager to grow in a dynamic fastmoving environment
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you dont meet 100% of the requirements we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers 12 discount vouchers for friends & family.
- Wellbeing support: Access confidential 1:1 counselling courses and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes training courses and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location please check out this link:Locations - Flix Career
Why Join Flix
At Flix youll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative make an impact and shape your own career path.
As we continue to expand across the globe you can make a real difference in how we work.
If youre ready to grow and lead your journey Flix is the place for you!
Required Experience:
Unclear Seniority
Key Skills
About Company
Join Flix for a tech-driven, international career with a focus on sustainability, teamwork, and personal growth.
