eCommerce User Experience (UX) Designer

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profile Job Location:

Southfield, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary

The eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences for our online retail platform. Collaborating closely with cross-functional teams you will utilize your expertise in user-centered design principles to enhance usability accessibility and overall customer experience. From wireframing to prototyping your creativity and analytical skills will drive the optimization of our ecommerce website ensuring seamless navigation and conversion pathways for our users. UX Designers are also responsible for conducting research to uncover insights that drive improvements while leveraging a variety of qualitative and quantitative research methods you will delve into the needs behaviors and preferences of our customers to inform strategic decision-making and optimize the end-to-end shopping journey.

Job Description

Key Responsibilities:

  • Collaborate with product managers developers and other stakeholders to understand business objectives and user needs.
  • Translate business requirements and user needs into intuitive and engaging user interfaces for the ecommerce website.
  • Conduct user research benchmarking and analysis to gather insights and validate design decisions.
  • Create wireframes prototypes and mockups to visualize and communicate design concepts effectively.
  • Conduct usability tests interviews surveys and heuristic evaluations to gather actionable insights and feedback from our customer base.
  • Iterate designs based on feedback data-driven insights and emerging trends in ecommerce UX/UI design.
  • Ensure consistency in design elements interactions and user flows across different pages and devices.
  • Advocate for user-centric design principles and best practices within the organization.
  • Stay updated on industry trends emerging technologies and competitor experiences to identify opportunities for innovation and improvement.
  • Collaborate with developers to ensure the feasibility and implementation of design solutions within technical constraints.
  • Participate in design reviews brainstorming sessions and cross-functional workshops to foster collaboration and ideation.
  • Utilize tools and methodologies such as journey mapping personas and empathy mapping to deepen understanding of the customer experience.
  • Monitor and analyze key performance indicators (KPIs) related to customer satisfaction conversion rates and engagement metrics to track the impact of UX improvements.
  • Plan execute and analyze A/B tests to validate design hypotheses and improve user engagement and conversion rates.
  • Design user-centered digital experiences that adhere to accessibility standards such as WCAG 2.1 ensuring our products are usable by people with diverse abilities.

Qualifications:

  • Bachelors degree in Design or related field.
  • 3-5 years experience as a UX/UI designer
  • Experience with design tools such as Sketch Adobe XD Figma or similar software.
  • Strong understanding of user-centered design principles information architecture and interaction design.
  • Experience conducting user research usability testing and applying insights to inform design decisions.
  • Solid portfolio displaying examples of ecommerce website designs wireframes prototypes and user flows.
  • Excellent communication skills with the ability to articulate design concepts and rationale to stakeholders.
  • Ability to work collaboratively in a fast-paced environment prioritize tasks and meet deadlines.
  • Familiarity with frontend development technologies (HTML CSS JavaScript) is a plus.
  • Knowledge of accessibility standards and best practices in ecommerce design is preferred.

Job Compensation

$82500/year (Based on Expereience) Perfromance Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions such as:

  • Medical Dental Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job country union role and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (TK) name trademark domain name and logo without authorization. They are posing as employees representatives or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts websites telephone calls emails or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.


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Equal opportunity employer including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation please contact .


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Required Experience:

IC

Job SummaryThe eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences for our online retail platform. Collaborating closely with cross-functional teams you will utilize your expertise in user-centered design prin...
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