Employment Type:

Shift:

Description:

The Center for Global Health and Healing is hiring for a team-oriented and compassionateService Coordinator for the Program for Survivors of Torture located in Boise near the Regional Medical Center!

*This is a grant funded position. The current grant is through October 2027 with the possibility of being renewed. This position does quality for all benefits.

Position Summary & Highlights:

• As the Service Coordinator for the Programs for Survivors of Torture (PSOT) you will provide service coordination to eligible participants and their families under the PSOT Program.

• The PSOT program works under The Center for Global Health & Healing as an expanded service to the refugee community since 2015.

• For survivors and their families PSOT offers interdisciplinary and integrative services to help address the physical psychological social and spiritual impact that torture and trauma has on the person.

• ***This position will work in-person at the International clinic or in the community with the clients. This position does not work remotely or hybrid.***

What Will You Do:

• You will be responsible for ongoing in-person individual case management including:

  • Conducting a screening interview with potential clients

  • Facilitating the participants needs assessment

  • Developing an individualized wellness plan based on SMART goals and identified needs

  • Monitor services in accordance with the wellness plan

  • Monitoring the plan for positive outcomes

• This is a direct patient care position. You will meet with participants either weekly or at least quarterly face-to-face - in the clinic in the community or by home visit; this is a large part of the position.

• This may include connecting eligible participants with services within the Saint Alphonsus Health System and outside community partners.

• This may include attending appointments with participants in the community as they pertain to a focus area of the program:

  • Medical services

  • Mental health services

  • Case management

  • Service coordination

  • Massage/Acupuncture

  • Community Garden

  • Legal services

• You will also be responsible for providing community outreach and information on the program to local stakeholders and for collection of program data and providing that information to program leadership.

An ideal candidate will have the following experience:

• Thorough understanding of the current refugee process as it relates to resettlement healthcare mental health and broader social services needs. As well as various other immigration processes.

• An in depth understanding or willingness to learn of trauma informed culturally responsive and linguistically appropriate care.

• Experience in case management community outreach and working in a diverse multidisciplinary team.

Work Schedule:

• 40 hours/week either 4 - 10 hour shifts (flexible on Mon. - Thurs. or Tues. - Fri.) or 5 - 8 hour shifts (most work 8:00am - 4:30pm but flexible)

Learn more about the Program for Survivors of Torture/Center for Global Health & Healing:

Requirements:

• Must possess knowledge normally acquired through completion of a Bachelors degree in social work clinical counseling public health community development or related field OR two years experience (volunteer or paid) in a refugee service provision context and/or experience providing service coordination required.

Highlights and Benefits

When Saint Alphonsus takes care of you you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty diverse landscapes and outdoor recreation lifestyle that is unique to Idaho and Oregon.

• We offer market-competitive pay generous PTO and multiple options for comprehensive benefits that begin on day one.

• Benefits for your future include retirement planning and matching college savings plans for your family and multiple life insurance plans that can change as your needs develop.

• We are proud to offer Employee Assistance Programs tuition reimbursement and educational opportunities to help you learn and grow.

Visit to learn more!

Saint Alphonsus Facility Information

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho Oregon and northern Nevada communities. The health system boasts 4 hospitals 609 licensed beds and 73 clinic locations. Through innovative technologies compassionate staff and healing environments Saint Alphonsus goal is to improve the health and well-being of people by emphasizing care that is patient-centered physician-led innovative and community-based.

• Forbes Americas Best Large Employers 2025;

• Forbes Americas Best Employers for Healthcare Professionals 2025;

• Top 15 Health Systems in the country by IBM Watson Health;

• The regions most advanced Trauma Center (Level II);

• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.