Cloud Systems Engineer II

Job Description

The Enterprise Solutions & Enabling Technologies (ESET) unit within the Division of IT at Virginia Tech is working to ensure that faculty staff and students at the university have access to robust tools and environments to empower innovation and collaboration at all levels. To support this mission ESET is seeking a Cloud Systems Engineer II to join the team. This position supports Virginia Techs enterprise generative AI platform and provides cloud systems administration and operational support through ESETs Collaborative Computing Solutions (CCS) department including support for CCS-managed services and approved external partners.

About CCS:
CCS directly manages the following services for Virginia Tech
University Email Services (Gmail and Exchange Online)
VT SaaS Offerings (Google Workspace Microsoft 365 and Slack)
Cloud Accounts and Services (AWS Azure and GCP)
Secure Virtual Environments (Azure Local)
VT Active DirectoryAzure Active Directory

Responsibilities include:
Architecting geographically redundant scalable and highly available systems for CCS.
Ability to design a hybrid architecture using key Azure technologies as well as a continuous integration and deployment process
Design and plan improvements to CCS virtualized on-prem and cloud-based environments to support compliance requirements performance optimization and scalability
Leading configuration deployment and management of on-prem and cloud-based network infrastructure components including firewalls switches host servers and storage systems
Participate in vendor-supported maintenance upgrades and issue resolution activities including documenting changes assisting with testing in non-production environments and supporting change and release management processes.
Support day-to-day operations of a university-managed generative AI platform hosted in Microsoft Azure including monitoring service health availability and usage trends and assisting with incident response and vendor escalation as needed.
Support monitoring logging and reporting for cloud-hosted platforms including assisting with usage analysis cost visibility and operational dashboards to support service sustainability and chargeback models.
Create and maintain up-to-date documentation of services and functions. Consisting of but not limited to network diagrams and architectural blueprints
Follow established policies procedures and best practices to ensure operational excellence and efficient workflow
Consult with faculty staff researchers and IT partners to advise them on best practice strategies for using and integrating with Cloud solutions at Virginia Tech

Required Qualifications

Masters degree in Computer Science Information Systems IT related field or a combination of education training and work experience that equates to a masters degree.
Ability to utilize cloud-based scripting technologies and techniques to automate cloud provisioning and tasks. Such as Azure ARM Azure Bicep AWS CDK or Terraform
Microsoft Certified: Azure Fundamentals or higher certification
Familiarity with Azure-based AI or data services (e.g. Azure AI Foundry Azure OpenAI or similar managed AI services) including configuration access control monitoring and cost management within a cloud environment
Experience with 3rd-party cloud solutions such as Microsoft Azure and Amazon AWS developing cloud-based infrastructure and networking between cloud and on-prem solutions.

Preferred Qualifications

Working knowledge of data encryption technologies
Knowledge of authentication protocols and other methods of providing security for passwords and network communication including Multi-Factor Authentication
Strong skills in preparing reports/documents and presenting information
Relevant professional certifications such as Microsoft/AWS Certified: DevOps Engineer or Microsoft/AWS Certified: Solutions Architect

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

100000 - 130000

Hours per week

40

Review Date

4/8/2026

Additional Information

Sponsorship is not available for this position.

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.