ServiceNow Developer (mwd) CSM & ITSM
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
In this role you will take on a key position in further developing and shaping our evolving ServiceNow governance and platform landscape. Building on the existing framework and structures you will actively contribute to enhancing processes standards and best practices to drive the platforms continued maturity.
Your responsibilities include:
- Designing and implementing ServiceNow CSM and ITSM capabilities across core modules
- Developing flows scripts UI policies IntegrationHub spokes and upgradesafe customizations
- Building and managing integrations with external providers including SLAs/OLAs contracts and vendor coordination
- Establishing and ensuring governance for release cycles data models errorhandling processes and security boundaries
- Applying security best practices and maintaining documentation required for compliance and audits
- Working closely with Business Stakeholders to refine requirements and continuously enhance the platform
- Driving platform adoption through demos knowledge articles training sessions and insights from performance analytics
Qualifications :
- You hold a degree in Computer Science Information Systems or a related field
- Several years of handson experience in developing ServiceNow solutions within ITSM and ideally also in CSM environments have shaped your expertise
- Communicating clearly whether in documentation or in discussions with technical and nontechnical stakeholders comes naturally to you
- Certifications such as CSA CISITSM or CISCSM are a strong plus
- You work self-organized analytical and goaloriented in global virtual teams
- Curiosity and the drive to continuously learn and adapt in a fastchanging environment define your working style
- You have strong English communication skills and beneficial German language skills that support effective collaboration in an international environment
Additional Information :
We look forward to receiving your application! Please include your salary expectations (gross annual salary) and your notice period or earliest possible starting date.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
We are an international leader in the design and manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,600 employees worldwide, we generate an annual order intake of around 1,25 billion euros. Founded in 1935, we are ... View more
