IT Support Technican
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Job Location:
Brighton and Hove - UK
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
IT Support Technician
Location: Brighton & Hove Sussex
Salary: Up to 30000 benefits
Hours: Full-time Monday to Friday
Role Profile
Placr Recruitment is looking for a motivated IT Support Technician to join a respected technology company based in the Brighton & Hove area. This is an exciting opportunity for someone looking to develop their career in IT and technical support. Youll provide essential first-line technical assistance to internal teams and customers while working in a friendly supportive environment that values your growth and development.
Key Responsibilities
- Provide first-line technical support to internal teams and customers (hardware software and system queries)
- Handle product and application questions both pre- and post-sale
- Log track and resolve technical issues escalating when necessary
- Manage product returns and repairs in line with ISO procedures
- Assist with product testing compliance checks and documentation
- Support internal training and knowledge sharing
- Contribute to continuous improvement initiatives
Skills & Experience Required
- Relevant technical qualification or hands-on experience in engineering IT or computer-based systems
- Previous experience in technical support helpdesk or customer-facing support
- Strong problem-solving and organisational skills
- Clear and professional written and verbal communication
- Proactive motivated and comfortable working in a fast-paced environment
