Director Of Retail Operations
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Central Operations are at the heart of delivering Boots UKs ambitions. We are dedicated to building an unbeatable Boots by streamlining our operations to accelerate growth. Our goal is to create an intuitive efficient and customer-focused store experience enabling our colleagues to provide the trusted caring service our customers expect every day in every Boots store.
As the Director of Retail Operations you will report to the Central Operations Director and be accountablefor the operational platform in stores delivering market leading availability to customers and ensure a seamless flow through our shopping channels. You will be accountable for ensuring that we minimise stock loss and ensuring a strong culture of controls and governance. Additionally you will be accountable for operational cost including logistics cleaning guarding and store consumables and ensuring good procurement practices are embedded in the team.
Key Responsibilities:
What Youll Need to Have:
Why Boots
At Boots we cultivate a working environment where consideration and inclusivity empower everyone to be themselves and reach their full potential. We take pride in being an equal opportunity employer passionate about embracing the diversity of our colleagues and fostering a positive and inclusive workplace for all.
Whats Next:
If your application is successful our in-house recruitment team will reach out to arrange an interview and answer any initial questions you may have. If you are not successful on this occasion you will be notified by email.
If you require additional support during the application and interview process we are happy to provide reasonable adjustments to help you perform at your best.
If you have any questions about the role please contact
Closing date for applications: 15th April 2026
Keywords
Retail Operations Director
As the Director of Retail Operations you will report to the Central Operations Director and be accountablefor the operational platform in stores delivering market leading availability to customers and ensure a seamless flow through our shopping channels. You will be accountable for ensuring that we minimise stock loss and ensuring a strong culture of controls and governance. Additionally you will be accountable for operational cost including logistics cleaning guarding and store consumables and ensuring good procurement practices are embedded in the team.
Key Responsibilities:
- Drive operational excellence across the estate.
- Identify opportunities to streamline operational processes through process change and the introduction of technology to remove unnecessary workload from stores.
- Deliver loss prevention budgets and strategies.
- Oversee capital project management.
- Ensure that appropriate controls are put in place and reviewed to ensure that operational standards set are delivered.
- Ensure safety and governance compliance throughout the organization.
- Partner with business unit teams to support their goals.
What Youll Need to Have:
- Significant experience in working either in or in close proximity to stores with a deep understanding of retail store operations across our various store formats.
- A mindset focused on continuous improvement and thought leadership to drive operational excellence.
- Strategic thinking skills to navigate ambiguity and manage complex competing priorities including leading multiple large-scale capital projects.
- Strong collaboration skills with the ability to influence across functions.
- An understanding of loss prevention and a proven track record in driving strategy forward.
- Resilience highly organized and a focus on outcomes as a leader.
- Experience managing significant budgets including third-party contracts and risk.
- Commitment to compliance with all relevant laws regulations and company policies.
Why Boots
At Boots we cultivate a working environment where consideration and inclusivity empower everyone to be themselves and reach their full potential. We take pride in being an equal opportunity employer passionate about embracing the diversity of our colleagues and fostering a positive and inclusive workplace for all.
Whats Next:
If your application is successful our in-house recruitment team will reach out to arrange an interview and answer any initial questions you may have. If you are not successful on this occasion you will be notified by email.
If you require additional support during the application and interview process we are happy to provide reasonable adjustments to help you perform at your best.
If you have any questions about the role please contact
Closing date for applications: 15th April 2026
Keywords
Retail Operations Director
Required Experience:
Director
Key Skills
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
