Front Line Associate French
Job Summary
Do you possess exceptional customer service skills Do you want to join a global company that is committed to moving money for better Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated allowing each of us to thrive Then its time to join Western Union as a Front Line Associate.
Shifts: Monday/Saturday
Languages: French and English
Western Union powers your pursuit
In this role you will be welcoming our customers and governing processes for the following:
Role Responsibilities
You will be responsible for welcoming customers and providing them with guidance and help in processing their transactions.
You will ensure that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.
Role Requirements
Fluency in French and English languages. Knowledge of Dutch and additional language would be a plus.
Customer service experience in money transfer and change operations would be considered a great advantage.
Problem-solving skills.
Experience in cash management.
Strong communication skills.
Proficiency in MS Office tools.
We make financial services accessible to humans everywhere. Join us for whats next.
Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8000 employees serving 200 countries and territories reaching customers and receivers around the globe. More than moving money we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career as well as receive a great compensation package. If youre ready to help drive the future of financial services its time for Western Union. Learn more about our purpose and people at will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few
( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your benefits include:
Life/Medical Cover
Pension Plan
Lunch vouchers
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.
Estimated Job Posting End Date:
0This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Required Experience:
IC
Key Skills
About Company
Send and receive money transfers from the United States with Western Union. Check exchange rates, track transfers and send money online instantly.