Logistics Coordinator ON-SITE 1200-2000 EST Tues-Sat
Job Summary
Before you apply to a job select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Operations Senior Administrative Assistant
Be a part of the Marken UPS Healthcare Precision Logistics one of the countrys largest Next Flight Out ground expedite and Service Parts Logistic providers. Our company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup and delivery services on behalf of MNX and all of the major commercial airlines for air haul lift.
Our 24x7 call center is now hiring for service-oriented individuals who are career-minded and who enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents.
Hours: Tuesday - Saturday 12:00 to 20:00 EST
What you will do:
Handle incoming customer requests via phone email and website with a sense of urgency and attention to detail
Using MNXs proprietary logistics management platform process monitor and manage critical customer shipments for the medical aerospace telecommunications and high tech industries
Communicate with customers and agents in a professional and courteous manner
Meet required team metrics
Stay current on all required training
What you bring:
At least 1 year of customer service experience
Time Management
Must be at least 18 years old and have a high school diploma or GED
Be proficient in: Microsoft-Word Excel Outlook & data entry and type 30 WPM
Knowledge of US and world geography and time zones is preferred
Call Center experience is preferred
Must have outstanding communication customer service and organizational skills
Be able to operate in a fast-paced and demanding environment
Be flexible - with the ability to work additional hours as business requires
We are Marken: Driven by our passion for patients Markens unique position within the biopharma and life sciences industry is unparalleled. We remain at the forefront of logistics innovation delivering novel scientific discoveries to patients across the globe. As one trusted partner we bring your trial from clinical to commercial and beyond with our unique ever-evolving supply chain solutions portfolio.
MNX is now part of Marken UPS Healthcare Precision Logistics: MNX has combined with Marken and Polar Speed under one global brand. Legacy MNX brings forth years of expertise in radiopharmaceuticals aviation and complex secure logistics. While our legacy name may be changing our dedication to our clients and their patients remains our top priority.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination harassment and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S. an alien lawfully admitted for permanent residence or an alien authorized to work in the U.S. for this employer.
Required Experience:
IC
Key Skills
About Company
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more