Night Auditor, Hotel Full Time (Overnights)

Kansas City, KS - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

This position typically starts at $18.00 per hour and works a variable schedule including evenings weekends and holidays. Team members begin accruing PTO starting on day one and fulltime employees are eligible for benefits after 90 days.
If you love being at the center of the action this role turns hospitality into a fastpaced peoplepowered adventure. Youll be the smiling face guests remember the problemsolver they trust and the behindthescenes hero who keeps the entire frontofhouse operation running like magic.
Youll greetguests with genuine enthusiasm create unforgettable moments and deliverpersonalized service that makes every visit feel extraordinary. One minuteyoure checking in a VIP the next youre coordinating staff handling aspecial request or stepping in to save the day with toptier service recovery.
This job isperfect for someone who thrives on variety loves connecting with people andenjoys taking ownership of every interaction. Youll work closely withleadership support your team and help drive the hotels successall whilekeeping the environment safe polished and full of positive energy.

Responsibilities

Demonstrates regular and predictable attendance; arrives on time in full clean uniform with required name tag ID and licenses ready to work with a headsup readytoserve attitude. Keeps personal phones backstage in nonguest areas.
Works a flexible schedule including nights weekends holidays and overtime as needed.
Deliver memorable personalized service to every guest and take pride in all tasks.
Foster innovation take initiative and maintain accountability for performance.
Provide bestinclass hospitality before during and after each guest visit.
Accurately complete all guest accounting billing cashhandling and reservation functions.
Follow established procedures for record keeping room assignments baggage handling valet and related duties.
Maintain strong communication with supervisors reporting issues promptly for corrective action.
Ensure a safe secure environment for both guests and employees.
Greet and assist guests with energy enthusiasm and professionalism.
Resolve guest concerns through effective service recovery and empowered decisionmaking.
Supervise front office and service staff ensuring proper staffing policy compliance and professional appearance.
Handle guest checkins checkouts special requests and provide accurate information about hotel amenities and services.
Support hotel leadership by monitoring operations addressing problems assisting in emergencies and helping maximize occupancy and revenue.

Qualifications

High School Diploma or equivalent preferred.
Ability to read write and understand English.
Must be 18 years of age.
Must pass background check.
Communicates effectively and maintains positive working relationships with guests coworkers and management.
Must be able to obtain Missouri Gaming License.
Must have excellent customer service/communication skills.
Knowledgeable in data entry read and interpret output from a computer
Must perform duties with a sense of urgency.
Ability to use a computer.
Must possess the ability to deal with a variety of people.
Must possess the mathematical ability to add subtract multiply and divide.
Must possess a polished impeccable appearance and a professional demeanor.
Must be detail oriented.
Guest service experience required.
Must be able to work any day of the week and any shift including holidays and weekends.
Must present a well-groomed appearance.
Superior customer service skills required.
Experience in data entry and in dealing with the public is required.
Prior experience within the hospitality or related industry is preferred.
Computer usage skills required.
Proficiency in Microsoft Word Office 97 Outlook Excel and LMS system knowledge is preferred.
Strong interpersonal skills and are necessary.
Must be able to work a flexible schedule including nights weekends and holidays.
Must be able to stand for eight hours.

Required Experience:

DescriptionThis position typically starts at $18.00 per hour and works a variable schedule including evenings weekends and holidays. Team members begin accruing PTO starting on day one and fulltime employees are eligible for benefits after 90 days.If you love being at the center of the action this r...

Description

This position typically starts at $18.00 per hour and works a variable schedule including evenings weekends and holidays. Team members begin accruing PTO starting on day one and fulltime employees are eligible for benefits after 90 days.
If you love being at the center of the action this role turns hospitality into a fastpaced peoplepowered adventure. Youll be the smiling face guests remember the problemsolver they trust and the behindthescenes hero who keeps the entire frontofhouse operation running like magic.
Youll greetguests with genuine enthusiasm create unforgettable moments and deliverpersonalized service that makes every visit feel extraordinary. One minuteyoure checking in a VIP the next youre coordinating staff handling aspecial request or stepping in to save the day with toptier service recovery.
This job isperfect for someone who thrives on variety loves connecting with people andenjoys taking ownership of every interaction. Youll work closely withleadership support your team and help drive the hotels successall whilekeeping the environment safe polished and full of positive energy.

Responsibilities

Demonstrates regular and predictable attendance; arrives on time in full clean uniform with required name tag ID and licenses ready to work with a headsup readytoserve attitude. Keeps personal phones backstage in nonguest areas.
Works a flexible schedule including nights weekends holidays and overtime as needed.
Deliver memorable personalized service to every guest and take pride in all tasks.
Foster innovation take initiative and maintain accountability for performance.
Provide bestinclass hospitality before during and after each guest visit.
Accurately complete all guest accounting billing cashhandling and reservation functions.
Follow established procedures for record keeping room assignments baggage handling valet and related duties.
Maintain strong communication with supervisors reporting issues promptly for corrective action.
Ensure a safe secure environment for both guests and employees.
Greet and assist guests with energy enthusiasm and professionalism.
Resolve guest concerns through effective service recovery and empowered decisionmaking.
Supervise front office and service staff ensuring proper staffing policy compliance and professional appearance.
Handle guest checkins checkouts special requests and provide accurate information about hotel amenities and services.
Support hotel leadership by monitoring operations addressing problems assisting in emergencies and helping maximize occupancy and revenue.

Qualifications

High School Diploma or equivalent preferred.
Ability to read write and understand English.
Must be 18 years of age.
Must pass background check.
Communicates effectively and maintains positive working relationships with guests coworkers and management.
Must be able to obtain Missouri Gaming License.
Must have excellent customer service/communication skills.
Knowledgeable in data entry read and interpret output from a computer
Must perform duties with a sense of urgency.
Ability to use a computer.
Must possess the ability to deal with a variety of people.
Must possess the mathematical ability to add subtract multiply and divide.
Must possess a polished impeccable appearance and a professional demeanor.
Must be detail oriented.
Guest service experience required.
Must be able to work any day of the week and any shift including holidays and weekends.
Must present a well-groomed appearance.
Superior customer service skills required.
Experience in data entry and in dealing with the public is required.
Prior experience within the hospitality or related industry is preferred.
Computer usage skills required.
Proficiency in Microsoft Word Office 97 Outlook Excel and LMS system knowledge is preferred.
Strong interpersonal skills and are necessary.
Must be able to work a flexible schedule including nights weekends and holidays.
Must be able to stand for eight hours.

Required Experience:

Key Skills

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About Company

Caesars Entertainment

Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!

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