SME Program Manager
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Job Location:
Camp Springs, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Serves as a senior-level leader responsible for high-level analysis and coordination of program schedules timelines procurement staffing and budgets across an entire program or service. Oversees financial management methodologies and resource allocation to ensure technical requirements are met. Leads and directs technical teams establishes goals and strategic plans aligned with program objectives and serves as the primary point of contact for the client and Contracting Officer as needed.
Key Responsibilities:
- Lead executive and business/IT implementation support across VER USCIS DHS and external agencies.
- Drive Agile adoption and governance including governance artifacts performance reviews and project accountability.
- Lead operational readiness and change management planning for transitions rollout strategies and user readiness.
- Oversee program and project management activities such as roadmaps implementation plans risk mitigation monthly status reporting testing integration deployment and post-deployment evaluation.
- Support business process improvement continuous improvement activities and data-driven decision-making.
Experience: Minimum of 10 years of progressive experience in program and project management
including at least 5 years managing large-scale complex federal programs or initiatives with a focus
on immigration
Certification: One or more of these certifications required: Project Management Professional
(PMP) Program Management Professional (PgMP) Agile or SAFe
Skills/Competencies: Demonstrated ability to lead cross-functional teams and manage competing priorities. Experience with Agile methodologies program planning risk management and performance reporting. Strong communication and stakeholder engagement skills at the executive level. Five years of experience with immigration policy exposure to the agencies and
offices operating in the immigration ecosystem and the DHS systems used for identity management and immigration status.
Education: Masters degree in Business Administration Public Administration Information
Technology or a related field
Work Location: Camp Springs MD; Remote locations as authorized under USCIS telework policies
Clearance: Must be a U.S. citizen and comply with all DHS and USCIS security requirements including completion of background investigations and adherence to access restrictions.
HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race color religion sex (including pregnancy sexual orientation gender identity) national origin age disability veteran status or any other protected status. If you need a reasonable accommodation during the application process please contact
Required Experience:
Manager
