Associate HRSS
Job Summary
Job Overview:
The HRSS Associate plays a key role in providing operational support within the Human Resources Shared Services (HRSS) department. This position involves handling HR transactions employee inquiries HR system administration and the delivery of HR services to internal Stakeholders.
Key Responsibilities:
- Global HR Transaction Management:
- Process employee data changes including onboarding offboarding transfers promotions and terminations.
- Ensure that HR systems are updated accurately and in a timely manner.
- Manage and resolve employee queries.
- Maintain HR documentation ensuring compliance with regulatory requirements.
- Employee Support:
- Serve as the first point of contact for HR-related inquiries via phone email or other communication channels.
- Assist employees with issues related to leave of absence benefits and HR system access.
- Collaboration:
- Work closely with HR Business Partners HR Managers and other teams to resolve complex issues.
- Assist in HR project initiatives such as system updates SOP etc.
Desired Skills:
- Ability to maintain confidentiality and handle sensitive information.
- Strong stakeholder service skills with the ability to manage internal and external relationships.
- Should be able to work on Standard operation procedure.
Criteria:
- 1 to 2 years of experience in HR shared services or HR Operations
- Positive attitude and demonstrate strong multitasking abilities to explore new learning opportunities
- knowledge of HR systems (e.g. Oracle Fusion HCM) and HR processes.
- Proficiency in Microsoft Office Suite (Excel Word PowerPoint).
- Excellent communication skills both verbal and written.
- Ability to handle sensitive information with confidentiality and professionalism.
- Flexible with Shifts.
- 5 Days Work from Office.
Tools and Applications hands-on Experience:Oracle HCM Fusion & Service Now.
Notice Period: Immediate Joinee
Required Experience:
IC
Key Skills
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.