Medical Secretary l
Orlando, FL - USA
Job Summary
Counseling and Psychological Services:
Counseling and Psychological Services is home to an interdisciplinary team of full-time psychologists social workers mental health counselors treatment coordinators and support staff who are fully committed to the success and well-being of our students.
The Opportunity:
The University of Central Floridas Counseling and Psychological Services (CAPS) is seeking a professional and detailoriented Medical Secretary I to provide essential administrative support in a fastpaced mental health setting. This position serves as a key point of contact for students and clients and plays an important role in creating a welcoming respectful and confidential environment.
Responsibilities:
Serve as the first point of contact for Counseling and Psychological Services clientele and the campus community at large.
Create a welcoming nurturing and respectful environment for clients.
Electronically check-in arriving clients process all initial electronic client data and follow-up contact as needed and/or assigned.
Assist clients with electronic check-in processes and procedures.
Schedule/reschedule appointments.
Observe client behaviors and report to Counselor anything of significance.
Work effectively with individuals from varied backgrounds and experiences including those with psychological challenges or those in distress.
Provide primary telephone coverage; assess nature of client calls; determine if immediate assistance by a counselor is indicated; create a professional image of CAPS through responsive respectful telephone behaviors.
Follow established CAPS opening and closing protocol.
Provide support to professional staff and CAPS projects as requested in a timely manner.
Perform other duties as assigned.
Minimum Qualifications:
High School Diploma or Equivalent and 0 years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Preferred Qualifications:
1 year experience working in a medical clinical or mental health office setting.
Experience providing front desk and highvolume telephone coverage in a healthcare or administrative environment.
Experience using electronic records systems scheduling platforms or similar administrative software.
Experience handling confidential or protected health information (PHI) in compliance with privacy standards.
The most successful candidates may possess the following qualities:
Ability to maintain confidentiality.
Ability to quickly learn new policies and procedures and computer software programs.
Ability to prioritize assigned projects.
Additional Application Materials Required:
In addition to your online application please include a resume.
Special Instructions to the Applicants:
This is an hourly position with an annualized salary amount starting at $32703.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
Are you ready to unleash YOUR potential
As a next-generation public research university and Forbes-ranked top employer in Florida we are a community of thinkers doers creators innovators healers and leaders striving to create broader prosperity and help shape a better future. No matter what your role is when you join Knight Nation youll play an integral role at one of the most impactful universities in the country. Youll be met with opportunities to connect and collaborate with talented faculty staff and students across 12 colleges and multiple campuses engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow youll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and youll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
Benefit packages including Medical Dental Vision Life Insurance Flexible Spending and Employee Assistance Program
Paid time off including annual and sick time off and paid holidays
Retirement savings options
Employee discounts including tickets to many Orlando attractions
Education assistance
And moreFor more benefits information view the UCF Employee Benefits Guide.
Unless explicitly stated on the job posting it is UCFs expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
Student Success and Well-Being (SSWB) - Counseling CenterWork Schedule
Monday-Friday from 8:00 AM-5:00 PMType of Appointment
RegularExpected Salary
$15.66 to NegotiableJob Posting End Date
0AMVeterans Preference:
Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans Preference please visit a Florida public university the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position please call or email .
For general application or posting questions please email .
Required Experience:
Junior IC
Key Skills
About Company
UCF is unleashing the potential of students & faculty. UCF is one of America's best colleges for academics, research, impact & value. Main campus: Orlando.