IT Student Assistant

Do you want to kickstart your career in an international organizationAre you an IT student who enjoys helping colleagues solving tech issues and gaining hands-on experience We are looking for a service-minded curious and proactive IT Student Assistant to joinour ITteam

At TP Aerospace we are committed to staying ahead of our companys growth curveand having fun while doing so. We are now looking for an IT Student Assistant to support our daily IT operations in this role you will become part of an international work environmentassistingour global teams and gaining practical experience within IT support systems and service delivery.

Who is this growth company

We areTPAerospace! Afast-growingand dynamic companyoperatingin the aviation industry. With headquarters in Copenhagen and eleven sites spanning from Orlando to Melbourne weoperatein a highly global environment where things are moving fast!

The opportunity:

As our new IT Student Assistant you will join a dedicated and supportive global IT team.We provide a collaborative work environment where youhave a vital role in supporting your colleagues.The role ishandsonand operational giving you a unique opportunity to apply your studies in practice. Your primary responsibility will be to support first-level IT tasks troubleshoot issues and helpmaintainsmooth daily IT operations across our sites.

The primary tasks:

• Handle first-line support: logging categorizing and assigning tickets in the ITSM system

• Provide basic troubleshooting for hardware software and network issues

• Support colleagues across locations and time zones

• Monitor service queues and escalate issues according to SLA

• Assist with Microsoft 365 applications (Teams Outlook OneDrive SharePoint)

• Assistwith user account administration (onboarding/offboarding prep access resets)

• Support IT inventory management and asset tracking

• Assistwith updating documentation (knowledge base SOPs)

Qualifications:

We seek a team member that can identify with the description below:

• Currently enrolled in a relevant IT-related study (IT computer science network data etc.)

• Preferably 12 years left of your studies

• You can work around 15hours a week during regular business hours

• General understanding of IT concepts hardware and software

• Interest in IT support systems and service management

• Basic knowledge of Microsoft 365 and standard workplace IT tools

• Fluent in English (both oral and written)

Skills and Attributes:

• Service-minded with a positive and proactive approach

• Structuredand detail-oriented

• Curious solution-oriented and willing to learn

• Able to work independently and ask for help when needed

• Comfortable communicating with colleagues at all levels of the organization

How doesteam-spiritand professional development sound

We offer a highly vibrant and international work environment withcolleaguesall over the world. We guarantee a steep learning curve that will foster both your personal and professional development and you will have the freedom and ability to influence your own tasks and everyday work life in close cooperation with the team.

We take pride in the strongteam-spiritcharacterizing our global workforce so you will gain a solid group of engaged and dedicated colleagues who are great at what they do and enjoy doing it!

Donthesitate to apply today!

Go grab a coffee and spend 10-15 minutes writing us a short but motivated cover letter. Click Apply and upload this letter and your resume onto our recruiting platform.Deadlinefor applying isApril 20th.

Only applications received through the recruiting platform will be considered for the position. We will conduct interviews throughout the process and reserve the right to close the vacancy before the deadline in case we find the right candidate.

Required Experience:

Junior IC