Collections Clerk
San Jose, CA - USA
Job Summary
JOB TITLE: Collections Clerk
GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated with billing and third-party payers. Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing as well as be a proactive professional who can identify collection trends and solve them in a timely manner.
SUPERVISION RECEIVED: Administrator
ESSENTIAL FUNCTIONS:
1. Identifies delinquent accounts aging period and payment sources and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer.
2. Evaluates patient financial status and establishes contract payment plans.
3. keeps informed on all current Medicare Medicaid and third-party payer regulations and
requirements. Informs management and other staff members of changes and keeps documentation
current and accessible.
4. Successfully reduces days in A/R and meets assigned goals.
5. Responds to overflow Customer Service incoming patient phone calls.
6. Other assigned duties as required.
EDUCATION/EXPERIENCE:
- High School Diploma or Equivalent
- 2 years of medical collections experience preferred
- Experience with medical practice billing software necessary
QUALIFICATIONS:
- Good verbal and written communication skills
- Knowledge of computers with experience in windows-based systems and Microsoft Office
- Knowledge of CPT and ICD-10 coding and electronic billing necessary
- Ability to communicate effectively with center management center staff patients their families the physicians and their staff
- Ability to read write and speak the English language
- Ability to handle frequent interruptions that result in having to re-evaluate priorities
- Proficient in medical terminology
- Detail oriented
Benefits:
- Comprehensive health dental and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Key Skills
About Company
Surgery Partners, a leading operator of surgical facilities and ancillary services, provides healthcare experiences between providers and patients.