Senior Digital Communications & Website Specialist
Job Summary
We are seeking a Senior Digital Communications & Website Specialist to join our content management and stakeholder coordination this role you will contribute to the creation review and optimization of online content aimed at citizens and SMEs. You will work closely with policy owners analysts and multiple internal and external partners to ensure high-quality accurate and user-friendly information delivery across a wide range of policy areas.
The ideal candidate will be a senior profile (minimum 5 years of specific experience) capable of translating complex technical or policy-related topics into clear engaging communication while ensuring the organizations digital presence remains modern and secure.
Key Responsibilities
Digital Communications & Editorial
- Content Creation: Prepare draft and collect source material to create concise accessible content that simplifies technical or policy-heavy topics for non-expert audiences.
- Social Media Management: Manage and grow the organizations presence across social media platforms including planning drafting and engagement optimization.
- Visual Impact: Create high-quality visual content such as infographics and digital assets to support impactful communication.
- Quality Assurance: Coordinate and review public content to ensure it meets high-quality standards and clear plain language requirements.
Website Design & Management
- Technical Maintenance: Maintain update and improve the website ensuring strong usability accessibility and link-health.
- Website Revamp: Lead major website upgrades or full redesigns including revamping pages structure layout and user journeys.
- CMS Development: Develop and maintain selected sections of the CMS back-office (specifically WordPress) and report technical issues or bugs.
- User Insights: Conduct user surveys and integrate insights into website and communication improvements.
- Compliance: Ensure all digital operations adhere to IT security and GDPR standards.
Stakeholder Coordination
- Relationship Management: Act as a bridge between business analysts policy owners national coordinators and webmasters.
- Problem Solving: Resolve stakeholder complaints quickly and efficiently while enforcing plans that meet their needs.
- Support: Participate in technical meetings and provide business or technical presentations to various audiences.
Required Skills & Experience
- Experience: Minimum 5 years of specific experience in digital communications and web design.
- Sector Background: Previous experience within European Institutions is a priority.
- Technical Mastery: * Strong proficiency with WordPress CMS (custom themes plugins and asset optimization).
- Solid knowledge of HTML CSS and JavaScript.
- Familiarity with PHP Linux/Apache/Nginx stacks and caching layers like Varnish.
- Experience with Google Analytics 4 (GA4) or Matomo.
- Editorial Excellence: Excellent drafting editing and proofreading skills in English (Level C2); French is a strong asset.
- Education: Bachelors or Masters degree in IT Business Management or a related field.
What We Offer
- An attractive salary package.
- A healthy work-life balance environment.
- Opportunities for tailor-made training and development with cutting-edge technologies.
- A friendly human-scale and entrepreneurial work environment.
Required Experience:
Senior IC
Key Skills
About Company
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