Housekeeping
Wytheville, VA - USA
Job Summary
he Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive courteous and efficient service to all guests.
Physical Requirements
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service-oriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
Key Skills
About Company
Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging fa...