Customer Trainer I
Norfolk, MA - USA
Department:
Job Summary
Description
- Providing classroom or virtual (MS Teams) instruction to students ranging from beginners to Subject Matter Experts (SME)
- Providing over-the-shoulder instruction to students on various naval platforms and in lab environments
- Standing or walking for long periods and work on waterfront platforms during all seasons
- Using MS Office products to create and update training materials (guides checklists handouts presentations)
- Validating user-level procedures for various command and control (C2) applications including TBMCS
- Reviewing technical manuals user guides and other documentation
- Performing basic user-level troubleshooting of C2 applications
- Packaging handling storing and transporting training materials and equipment
- Operating autonomously given broad objectives rapidly changing deadlines
FILLING THIS POSITION IS CONTINGENT UPON FUNDING
#LI-AM1
Requirements
- 3 to 5 years of experience configuring and using command and control applications e.g. Theater Battle Management Core Systems (TBMCS)
- 3 to 5 years of operator/user experience in Operations Centers:
- USAF Air Operations Center Weapons System (AOC WS) or Control and Reporting Center (CRC)
- USN Tactical Air Control Center (TACC)
- USMC Marine Air Control Squadron (MACS) / Tactical Air Operations Center (TAOC)
- 1 to 3 years of experience as onsite or positional trainer or classroom instructor
- One year of experience with virtual instruction/remote learning
- One year of curriculum development experience using:
- USMC Systems Approach to Training (SAT) model
- USN Planning Analysis Design Development Implementation and Evaluation (PADDIE) model
- USAF Plan Analyze Develop Implement Evaluate (ADDIE) model
Desired Skills
5 to 8 years of experience as onsite or positional trainer or classroom instructor
5 to 8 years of operator/user experience in Operations Centers
Clearance Information
SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL
Travel Requirements
- 50% travel comfortable training customers in small spaces aboard Navy ships
About Us
Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.
SRC offers a generous benefit package including medical dental and vision plans 401(k) with a company match life insurance vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually 11 paid holidays tuition reimbursement and a work environment that encourages excellence and more. For positions requiring a security clearance selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
EEO
Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.
All qualified applicants will receive consideration for employment without regard to their race color religion sex age sexual orientation gender identity national origin disability protected veteran status or any other protected characteristic under federal state or local law.
Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience:
IC
Key Skills
About Company
Scientific Research Corporation is an advanced engineering company that was founded in 1988 to provide innovative solutions to the U.S. Government, private industry, and international markets. Since its inception, SRC has continued to successfully meet emerging challenges in the marke ... View more