Advisor Technology Services Enterprise Workflow and Delivery
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Job Location:
Memphis, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
AtALSACyou do more than make a living; you make a difference.
We like people who are differentbecause were different too. As one of the worlds most iconic and respected nonprofits we know what its like to stand out. Thats why were looking at you. Your background perspective and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer were calling on the game-changers innovators and visionaries to join our family. Not just for the kids of St. Jude but also for you. Because at ALSAC we develop and celebrate our employees. So bring your whole authentic self and become part of our shared mission: Finding cures. Saving children.
Job Description
As an Advisor Technology Services Enterprise Workflow and Delivery you will serve as a strategic partner within the IT organization driving continuous improvement through strong analytical insights and cross-functional this role you will lead the operational strategy for your designated service area ensuring that enterprise workflows delivery methodologies and related processes are optimized scalable and aligned with ALSACs broader IT and organizational objectives.
You will play a critical role in assessing service performance identifying opportunities for improvement and implementing solutions that elevate operational governance business process integration and other assigned technology services. This role requires a blend of systems thinking problem-solving communication excellence and the ability to build strong partnerships across teams.
Essential Job Functions
Advance and Mature Enterprise Workflows
Collaborates with IT leadership to enhance and mature business processes and enterprise workflow systems enabling efficient cross-team collaboration and aligning delivery processes with divisional strategies.
Facilitate Delivery Across Teams and Partners
Acts as a delivery facilitator and liaison between IT teams business partners and external vendors to support execution of the ITS vision and operational roadmap within the service area.
Use Analytics to Drive Decisions
Analyzes operational data and performance metrics to identify trends uncover gaps and recommend improvements that strengthen productivity and service delivery.
Lead Cross-Functional Improvement Efforts
Partners with key stakeholders to identify challenges streamline workflows and drive initiatives that enhance the effectiveness and performance of enterprise delivery processes.
Communicate Clearly Across the Organization
Communicates complex concepts through clear written documentation presentations visualizations and discussions tailored for a wide range of audiences and leadership levels.
Represent Business Needs in IT Planning
Serves as a representative for business partners during IT discussions ensuring their needs objectives and priorities are clearly articulated and addressed within the service area.
Identify and Recommend Solutions
Proactively identifies issues and opportunities within the service area and recommends solutions that simplify delivery strengthen governance or improve workflows.
Ensure Compliance and Risk Alignment
Ensures alignment with regulations standards and internal governance processes implementing measures to maintain compliance and reduce operational risks.
Support Organizational Norms and Best Practices
Champions organizational behaviors frameworks and methodologies that support strong processes systems and delivery excellence across IT.
Job Requirements:
- Three or more years of experience in fundraising IT operations communications supplier management or a related field.
- Experience in budgeting strategic planning organizational development or fundraising is preferred.
- Bachelors degree in Business Administration Information Systems Communications or a related field.
- Deep understanding of enterprise workflow tools including automation and workflow orchestration platforms.
- Proficiency in multiple delivery methodologies such as Lean Kanban Scrum and project-based work.
- Strong problem-solving abilities with proven experience diagnosing issues and driving actionable improvements.
- Experience with process mapping workflow design and end-to-end process evaluation.
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
Were dedicated to ensuring children and their families have every opportunity to enjoy lifes special moments. Were also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical Dental and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race color religion sex national origin age sexual orientation gender identity transgender status disability veteran status genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Required Experience:
Unclear Seniority
About Company
A leading children’s hospital, St. Jude treats the toughest childhood cancers and pediatric diseases. Learn about patient referrals, and donate so families never receive a bill for treatment, travel, housing or food.
