Customer Liaison Assistant Casual
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Organisation:Leicestershire County Council
WorkLocation: Bosworth Battlefield Heritage Centre
Salary:13.46 per hour
WorkingHours:Varied days Mon Sun 9am until 5pm
ContractType: Casual
Closing Date:30th April 2026
Interview Date(s):TBC
Are you looking for a rewarding career where you can make a difference
Do you want a job where no two days are the same
About the Role
We are looking for a highly motivated individual to provide a welcoming and high-quality visitor experience and encourage new and repeat visits. To champion the heritage and museum service offer by actively promoting and selling the range of offers across the sites including events and exhibitions and maximising secondary spend.
The successful candidate will deliver a welcoming safe and efficient FOH experience. With a focus to deliver the highest level of customer care.
To assist with the delivery of a positive and proactive social media campaign to engage with new and existing customers with the aim of increasing footfall to the sites.
To have good communication skills and to assist the bookings team including making follow up calls.
For information on our approach to the recruitment of ex-offenders please see ourpolicy statement.
About You
NVQ level 2 in a relevant subject area or significant demonstrable experience of working in a customer facing organisation/visitor attraction setting.
To be a welcoming and informative first point of contact for all customers this will include meeting a range of visitors and to actively promote and upsell the heritage and museum service.
To ensure on a daily basis the sites are presentable clean and ready for business including setting up of the tills and to be able to take responsibility for Health and Safety within the working area.
Ability to work on own initiative and part of a team - having excellent communication skills both verbal and written.
To assist in the delivery of events including those held outside of normal openings hours and to support and contribute to retail activities.
Awareness of alarms and other security systems.
In addition we also expect you to shareour commitment to our valuesand to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a are aDisability Confident Employer.
Interested in Flexible Working
We are open to discussions about flexible working which may include part time working job sharing term-time working flexible start and finish times and hybrid working depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below.
For more information or an informal discussion please contact:
James Bolhovener Visitor Services Officer
Telephone: 0
Email:
How to Apply
At Leicestershire County Council were looking for top talent from all walks of life. Whoever you are wherever youre from and whatever your background - we care about what you bring to our organisation not just whats on your CV. Thats why weve designed a recruitment process thats fair accessible and focused on potential. And with benefits that support people at every age and stage of life we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire wed love to hear from you. Click the apply button to submit your application ensuring that you upload a supporting statement that explains how you meet the criteria listed in the About You section above. Without this information we wont be able to assess your suitability for the role and your application will be rejected. For tips on how to write your statement see theHow to Applysection on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.
Required Experience:
Junior IC
Key Skills
About Company
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop a ... View more
